A company is looking for a Business Support Specialist to provide client support and training in a remote environment.
Key Responsibilities
Handle client inquiries and troubleshoot product-related questions via phone, email, and live chat
Document issues in Salesforce and provide resolutions to ensure client success
Stay updated on product knowledge and internal business processes
Required Qualifications
Bachelor's degree or Associate's degree with 2 years of experience
Ability to type greater than 35 wpm
Reliable internet service provider
Salesforce experience is a plus
Passion for technology and helping people
Support Specialist • Jacksonville, Florida, United States