Business Support Specialist

A company is looking for a Business Support Specialist to provide client support and training in a remote environment.

Key Responsibilities

Handle client inquiries and troubleshoot product-related questions via phone, email, and live chat

Document issues in Salesforce and provide resolutions to ensure client success

Stay updated on product knowledge and internal business processes

Required Qualifications

Bachelor's degree or Associate's degree with 2 years of experience

Ability to type greater than 35 wpm

Reliable internet service provider

Salesforce experience is a plus

Passion for technology and helping people