Group Billing Coordinator

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor / outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

What We're Looking For :

The Group Billing Coordinator is a key player in the finance team. Your job is to handle invoicing, record payments, and track billing issues. Your job ensures smooth cash flow, accurate financial records, and timely payment collection.

Who You Are :

Knowledge of computer based front and back of house Accounting Management Systems

Advanced knowledge of Windows, Word, Excel and MS-Office software and applications

Assemble, analyze, and present integrated date and complex technical information

Ability to perform analysis and interpret into actionable steps

Effective management, leadership, organizational and strong communication skills

What You'll Do :

Perform on-site billing review with clients when requested

Coordinate billing set-up with Financial Services Center / M&E leaders prior to group arrival

Attend weekly resume meeting with M&E leaders

Review all group's PM details, routing set up's, and alignment between Delphi and Opera

Upon group departure, assist M&E leaders in validating all items posted to the groups PM within 72hrs

Support M&E leaders in charging CC's on file that are approved for groups open balances while on-site if not DB approved

Create A Group Billing Checklist per each group / social event and archive for FSC to work on billing

Monitor, approve / dispute Defect per group revision invoice sent by FSC billing

Monitor, coordinate with FSC / M&E leader all unbilled delayed status invoices

Coordinate invoicing for deposits with Financial Services Center / M&E Leaders to ensure final estimates are updated in Delphi to ensure accuracy

Attend / lead weekly AR / Unpaid deposits / Ledger review meetings with M&E leaders

Assist M&E leaders with posting of all miscellaneous items to groups PM accounts within 72hrs of departure

Monitor collection of past due deposits

Monitor the AR Aging report to avoid delayed payment collections

Coordinate / review and validate all group commission payments with Financial Services Center and during month end

Scan backup to Financial Services Center for charges posted locally

Verify PM accounts established 45 30 days prior to group arrival

Arrange for cash paid outs as required by clients

Act as first point of contact to provide missing information for Financial Services Center

Research check payment questions posted by cash applications group

Manage open folio for items Front Office has not processed correctly

Monthly review and posting of all Internal In House PM, and post monthly costs

Review any bills locally

Other duties as assigned

Your Experience Includes :

• Minimum 2 years of billing experience required
• HS Diploma or GED equivalent preferred
• 1-2 years customer facing experience in hospitality or finance environment

Who You'll Supervise :

N / A

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.