Field Application Engineer

OVERVIEW

LITEON designs and manufactures power supplies, keyboards, ODD, racks, enclosures, and liquid cooling for a variety of customers in the server, storage, networking, and consumer space. With headquarters in Taipei, Taiwan, and branch offices in the United States, LITEON is looking for a creative, best‑in‑class professional who will thrive in a fast‑paced, highly technical environment. The successful candidate will have exceptional communication, leadership, and team‑working skills and will be unafraid of stretching their talents in a dynamic organization where respect and knowledge are far more important than reporting structure. Collaboration with colleagues at all levels will be key to this person’s success at LITEON.

Base pay range

$109,000.00 / yr – $130,000.00 / yr

JOB DUTIES AND RESPONSIBILITIES

• Field Application Engineer located in Bay Area, CA / Boston, MA; serve as regional FAE for 1st tier & 2nd tier customers with immediate responsibility as local support for Dell account besides supporting all other east coast customers in different regions as necessary.
• Engage with key AC‑DC & DC‑DC power supply customers as on‑site FAE support to do first level failure analysis.
• Proactively identify customer technical issues to determine correct solution selection, quality issues, etc.
• Support to resolve field issues at customer sites, including first‑level FA, FW, and HW rework, etc.
• Work with Asian engineering teams for NPI programs, facilitating technical communications, on‑site testing and debugging.
• Will support all required rework in US & Mexico if required.
• Travel US Domestic, Mexico & Asia as needed. Traveling with our commercial team, the Field Application Engineer will be the primary customer interface for all technical discussions.

QUALIFICATIONS

PERSON SPECIFICATION

BENEFITS

As a full‑time employee, you’ll have access to LITEON’s comprehensive benefits package, which includes medical, dental, vision, 401(k), and paid time off in compliance with US labor requirements.

ADDITIONAL DETAILS

LITEON is committed to equal opportunities for all qualified individuals, and we welcome a diverse range of applicants.

Please note that the responsibilities and duties of the position may change with or without notice, and we are committed to providing reasonable accommodation for individuals with disabilities to perform their essential functions.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries

Appliances, Electrical, and Electronics Manufacturing

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