It Support Technician

Job Description

Job Description

We're seeking an experienced IT support specialist to provide our team with top-notch assistance! You'll resolve any technical issues efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today!

Compensation :

$40,000 - $50,000 yearly

Responsibilities :

• Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently.
• Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently.
• Review security checks on managed systems to protect us from cybersecurity threats.
• Maintain client documentation and processes as systems and tickets are completed.
• Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications.
• Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently.
• Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment.
• Save all files to a computer backup to make sure files are not lost in case the system crashes.
• Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently.

Qualifications :

About Company

Computer Fellows Inc. is a network and managed services provider based in Pittsburgh, PA. We are focused on helping our customers succeed by understanding their unique information technology needs and developing a fully customized program to care for their IT needs, so they don’t have to.