Collections Analyst

Collections Analyst

The person in this position is responsible for contacting customers and collecting outstanding payments. The analyst should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities :

• Analyze delinquent customer accounts and prepare reports on highest risk accounts including recommendations for resolution.
• Prepare and monitor receivable trends and provide direction as necessary.
• In conjunction with regional finance and accounting, analyze and establish bad debt reserves.
• Provide support for internal and external audits as necessary.
• Assist in developing sound, acceptable credit policies.
• Analysis of customer financial health to determine credit limits and assess risk while supporting sales initiatives.
• Collaborate with other departments to ensure a positive overall customer experience.
• Support the annual budget and quarterly forecasting processes.
• Other projects and duties as assigned.

Required Skills and Experience :

Required Education and / or Credentials :

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.