Talent.com
Customer Service Representative - OR
Customer Service Representative - ORHassan & Sons, Inc. • Gladstone, OR, United States
Customer Service Representative - OR

Customer Service Representative - OR

Hassan & Sons, Inc. • Gladstone, OR, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Summary

Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.

The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.

Responsibilities and Duties :

Customer Service Excellence

  • Greet all customers with enthusiasm and professionalism, creating a welcoming environment ("Welcome to H&S" / "Welcome to Chevron")
  • Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
  • Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
  • Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
  • Represent the company with professionalism in appearance, communication, and conduct

Cash Handling & Register Operations

  • Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
  • Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
  • Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
  • Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions

    • Store Presentation & Merchandising

  • Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
  • Maintain signage, promotional materials, and pricing accuracy
  • Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
  • Keep the sales floor, counters, and displays neat, clean, and clutter-free

    • Food & Beverage Handling

  • Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
  • Follow all food safety, sanitation, and temperature guidelines
  • Clean and sanitize equipment regularly to ensure quality and compliance

    • Maintenance, Cleanliness & Safety

  • Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
  • Refill windshield washer stations, paper towels, and squeegees at the pumps
  • Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
  • Report equipment malfunctions or safety hazards immediately to management

    • Additional Duties

  • Adhere to the station's shift duties checklist for assigned shifts
  • Understand and assist with car wash operations (if applicable)
  • Perform other job-related duties as assigned by management

    • Education and Work Experience

  • High school diploma or equivalent preferred
  • Previous experience in retail, food service, or customer-facing roles preferred
  • Basic knowledge of POS systems and cash-handling procedures
  • CPR and First Aid training a plus
  • Strong communication skills and the ability to work effectively in a team environment

    • Skill Set

  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced setting
  • Self-motivated and dependable, with strong follow-through and attention to detail
  • Able to follow direction, take initiative, and maintain professionalism under pressure
  • Comfortable using computers and POS systems; basic Microsoft Office skills a plus
  • Flexible availability, including nights, weekends, and holidays

    • Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent standing, walking, bending, and lifting up to 50 lbs
  • Requires use of hands, arms, and vision to operate POS systems and restock merchandise
  • Must be able to work both indoors and outdoors in various weather conditions
  • Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
  • Must be able to communicate clearly and effectively in person and over the phone
  • Reasonable accommodations will be provided as required by law

    • Full-time

    Shift Days : Mon, Tues, Weds, Thurs, Sun

    Shift Hours : (2PM - 10PM)

    [job_alerts.create_a_job]

    Customer Service Representative OR • Gladstone, OR, United States

    [internal_linking.similar_jobs]
    Customer Service Representative

    Customer Service Representative

    Sky Heating, A / C, Plumbing & Electrical • Tualatin, OR, US
    [job_card.full_time]
    Job Opportunity At Sky Heating, AC, Plumbing & Electrical.Awarded "Best Heating Contractor to Work For" by the ACHR News - Sky Heating, AC, Plumbing & Electrical is the premier home service company...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    U-Haul International, Inc. • Portland, OR, US
    [job_card.full_time]
    Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trail...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative (CSR) – Lube Shop

    Customer Service Representative (CSR) – Lube Shop

    Dicks Point S Tire • Battle Ground, WA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Listing : Customer Service Representative (CSR) – Lube Shop.Are you ready to join a high-energy team in a fast-paced environment? We're looking for a. Customer Service Representative (CSR)....[show_more]
    [last_updated.last_updated_30]
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    Ecolab • Portland, OR, United States
    [job_card.full_time]
    Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Customer Service Representative – $18.50 / hr (Work From Home)

    Remote Customer Service Representative – $18.50 / hr (Work From Home)

    Turbotax USA • Salmon Creek, Washington
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Applied Industrial Technologies • Portland, OR, US
    [job_card.full_time]
    Customer Service Representative.Customer service professionalsdon't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more tha...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative III

    Customer Service Representative III

    Software Galaxy Systems, LLC • Tualatin, Oregon, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Title : Customer Service Representative III.Duration : 6 Months (Possible extension).Location : Sherwood Road Tualatin Oregon USA 97062. Location : Fully Onsite Monday Friday, 8 : 00 a.Potential to Co...[show_more]
    [last_updated.last_updated_30]
    Bilingual Customer Service Representative II

    Bilingual Customer Service Representative II

    The Neil Jones Food Company • Vancouver, WA, US
    [job_card.full_time]
    The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJF...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Territory Sales and Service Representative

    Territory Sales and Service Representative

    Ecolab Inc. • Portland, Oregon, US
    [job_card.full_time]
    Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Our Institutional team enhances customer success in sectors like...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative - PT

    Customer Service Representative - PT

    NW Natural • Happy Valley, OR, US
    [job_card.full_time] +1
    Customer Service Representative - PT.Union Position; Up to 8 positions.Customer Contact Center Training; Portland, Oregon (US-OR). At NW Natural, we offer more than rewarding career opportunities an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Robert Half • Beaverton, OR, US
    [job_card.full_time]
    We are looking for a skilled Customer Service Representative to join our team on a contract basis in Beaverton, Oregon.This role requires a proactive individual with strong communication skills and...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative | Billing Support

    Customer Service Representative | Billing Support

    Spectrum • Vancouver, WA, US
    [job_card.full_time]
    This role requires the ability to work lawfully in the U.This position is onsite in a call center environment.Class Starting March 13th, 2026. Does this sound like you? If so, consider starting your...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    Waste Connections • Canby, OR, US
    [job_card.full_time]
    Kahut Waste Services, a Waste Connections company, is looking for a professional Bilingual Customer Service Representative with positive high energy to join our team in Canby, Oregon.Bilingual Span...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Representative

    Field Service Representative

    Anton Paar • Portland, OR, United States
    [job_card.full_time]
    As a Field Service Representative and key member of the West Region service team, you provide on-site service including preventive maintenance, calibration, installation, and training across all pr...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Packaged Gases Customer Service Representative - Portland, OR

    Packaged Gases Customer Service Representative - Portland, OR

    MATHESON • Portland, OR, US
    [job_card.full_time]
    Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote / follow up. Assesses customer satisfaction wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Service Representative / Parts Counter Sales

    Customer Service Representative / Parts Counter Sales

    Dexter Group • Wilsonville, OR, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are seeking a dedicated and enthusiastic Customer Service Representative / Parts Counter Sales professional to join our team in Wilsonville, OR. In this role, you will play a vital part in ensuring...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Service Representative ($20 PH starting)

    Customer Service Representative ($20 PH starting)

    SPECTRUM • VANCOUVER, Washington, United States
    [job_card.full_time]
    This role requires the ability to work lawfully in the U.Class Starting March 13th, 2026.Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Servic...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Customer Service Representative - National Sales (Hybrid : Onsite Remote) (West Region)

    Customer Service Representative - National Sales (Hybrid : Onsite Remote) (West Region)

    Nevada Staffing • Portland, OR, US
    [filters.remote]
    [job_card.full_time]
    Join Our Community of Food People! / h2pThis position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote / virtual and 10 percent onsite at distribution c...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]