Barista- Norfolk State University

Job Description

Overview

Embark on an exciting career journey as a Barista at Norfolk State University , where you will spearhead the planning, coordination, and execution of catering services within our vibrant dining facility. Bring your passion for culinary excellence and exceptional service to create memorable experiences for our college community.

Competitive Benefits:

• Health/Dental/Vision coverage
• Paid Time Off
• 401(k) with company match
• Short and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Eligibility for discounted meal plan at HBCU client locations

Responsibilities

• Prepare and serve a range of coffee and tea beverages, ensuring consistent quality and presentation.
• Greet and engage with guests, take orders, and provide recommendations while delivering friendly and attentive customer service.
• Operate and maintain coffee machines, grinders, and other equipment to ensure they are clean, well-maintained, and functioning correctly.
• Manage and restock coffee beans, syrups, milk, and other beverage ingredients as needed to ensure a well-supplied coffee bar.
• Handle cash and card transactions accurately and efficiently, including providing change and processing payments.
• Maintain a clean and organized coffee bar area, including regular cleaning of counters, machines, and utensils.

Qualifications

• Previous barista experience is preferred but not required; we are willing to train motivated individuals.
• A passion for coffee and tea, along with a commitment to delivering high-quality beverages.
• Excellent customer service skills, including the ability to engage with guests and provide a welcoming experience.
• Attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and the ability to work effectively in a team.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.

Who We Are:

Norfolk State University is a historically Black university located in Norfolk, Virginia, USA. Established in 1935, it has a strong commitment to providing accessible and quality higher education to African American students. Norfolk State offers a wide range of undergraduate and graduate programs, focusing on academic excellence, research, and preparing students for leadership roles in their communities and beyond.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
• Give back to our communities
• Celebrate diversity
• People
• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions
• Performance
• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.