IT Coordinator

Job Description

Job Description

About Constellation

Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conference-style talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural field-building hub by rapidly inspiring, orienting, and connecting people who are newer to the field.

Based in Berkeley, CA, our shared workspace hosts over 100 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highest-output network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safety-focused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes. Our core team currently includes 17 members and is expected to grow to 25–30 by the end of the year. In addition, we work closely with an extended team of 5–10 collaborators.

For more information, see our research focus areas and selected publications from Constellation fellows.

About the role

The IT Coordinator provides hands-on, user-facing IT support and operational assistance to our staff, researchers, and visitors. You’ll also maintain databases and systems to ensure smooth day-to-day functioning of our shared workspace. This role includes tactical IT troubleshooting, device management, and end-user helpdesk requests, and assisting with other office operations tasks.

This full-time, in-person position requires onsite presence weekdays 8 : 30 AM–5 : 00 PM, with occasional work on evenings or weekends for events or urgent issues.

Key responsibilities

IT Support & User Assistance

• Manage incoming support tickets, resolving or escalating appropriately
• Provide front-line IT support : troubleshooting hardware / software issues, user account support, device setup
• Manage inventory and maintenance of IT equipment (laptops, peripherals, kiosks)
• Assist with IT onboarding / offboarding logistics
• Escalate complex IT issues as needed

Office & Operational Support

Team Collaboration

Skills & Experience

You might be a good fit if you :

Compensation & Benefits

Compensation will depend on experience and will likely be $71,000 - $85,000.

Our benefits include :

Generous vacation policy

401(k) with employer match

Employer-paid commuter benefits

PPO health, dental, and vision insurance

Catered lunches and dinners, plus unlimited snacks & drinks

Regular interaction with AI safety researchers and thought leaders

A friendly, mission-driven team

Logistics

We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications.  We welcome applicants from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age or disability.

This is a full-time, on-site position at our Berkeley office, just steps from the nearest BART (metro) and bus stop. On-site parking is also available.

If you're excited about helping humanity safely navigate the development of transformative AI, we encourage you to apply—even if you’re unsure whether you meet every qualification.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.