System Network Administrator

Position is not available to 3rd parties, C2C, or Consulting firms.

Our client in the Wine Industry is seeking a Network Administrator, located in Mendocino County. The Network Administrator will play a crucial role in building, optimizing, maintaining, and supporting their company's IT and OT infrastructure. This position involves assisting with the daily administration of their network, servers, user endpoints, and critical operational technology systems that keep their bottling lines running. You will gain hands-on experience across a wide range of technologies, including Azure Cloud, Cisco Meraki Wi-Fi, Microsoft Office 365, Entra ID, Active Directory, various operating systems, and the network aspects of their plant floor OT systems. This role offers significant learning opportunities in a unique manufacturing setting.

Responsibilities :

1. Network Support & Maintenance :

o Assist in monitoring, managing, and troubleshooting the VMWare, Windows Servers, Cisco Meraki Wi-Fi network infrastructure across office and production areas.

o Help maintain wired network connectivity (switches, cabling, patch panels).

o Respond to network-related alerts and perform basic diagnostics (ping, traceroute, DNS checks, DHCP verification).

o Assist with basic configuration changes on network devices .

o Support network connectivity for OT devices on the plant floor (PLCs, HMIs, SCADA systems, sensors, line controllers).

2. Project Management :

o Oversee site specific IT projects to ensure timely completion and alignment with company goals. This includes managing resources, setting milestones, and tracking progress.

o Develop and maintain project documentation, including project plans, schedules, and status reports.

o Manage vendor relationships and ensure that external services and products meet project requirements.

o Ensure compliance with company policies and industry standards throughout the project lifecycle.

Systems Administration :

o Provide Tier 2 support for Windows Desktop and Server Operating Systems

o Azure Cloud Administration and best practice design for growth

o Perform user account management within Active Directory (creating users / groups, password resets, group policy application).

o Assist with user and device management within Microsoft Entra ID (formerly Azure AD) and support hybrid identity synchronization.

o Support the Microsoft Office 365 suite (Exchange Online, Teams, SharePoint, OneDrive) including user administration and basic troubleshooting.

o Assist with server backups, patching, and routine system maintenance tasks.

5. User & End-Point Support : o Provide timely and effective technical support to end-users for hardware, software, and network issues via phone, email, or in-person.

o Install, configure, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.

o Assist with software deployment and updates.

6. Documentation & Inventory : o Maintain accurate documentation of network configurations, procedures, and IT / OT assets.

o Assist with IT hardware and software inventory management.

Required Qualifications :

• College degree in Information Technology, Computer Science, or a related field, OR equivalent combination of education, certifications (e.g., CompTIA Network+, A+), and work experience.
• 3-7 years of experience in an IT support role (Help Desk, Desktop Support, IT Technician).
• Fundamental understanding of networking concepts (TCP / IP, DNS, DHCP, VLANs, WiFi principles).
• Experience managing Windows Operating Systems (Desktop and / or Server).

Familiarity with Entra and Active Directory user and group management.