Talent.com
Universal Banker Operations Specialist Supervisor Head Teller
Universal Banker Operations Specialist Supervisor Head TellerPeoples Bank • Wilmington, Delaware, USA
Universal Banker Operations Specialist Supervisor Head Teller

Universal Banker Operations Specialist Supervisor Head Teller

Peoples Bank • Wilmington, Delaware, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Build Your Future Here :

Thinking of changing jobs or starting your career at a growing company with an award-winning culture Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank we will work together to help you achieve your career goals just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio West Virginia Kentucky Virginia Washington D.C. and also have Specialty Finance offices in Minnesota Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank :

  • American Banker Best Banks to Work For inand 2025
  • Top Workplaces USA national award inand 2025
  • Newsweeks Americas Best Banks 2023 and 2024
  • Newsweeks Americas Greatest Workplaces 2024 and 2025
  • Forbes Americas Best Banks 2024 and 2025
  • Forbes Best-in-State Banksand 2025
  • TIMEs Americas Growth Leaders 2026 award winner

At Peoples Bank we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associates life. Thats why we seek to create a great benefits package for our associates including : 401(k) retirement plan with an employer match employee stock purchase plan various education assistance programs such as student loan and tuition paydown / reimbursement paid vacation and holidays and much more. For full details of our benefits offerings please visit : associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives will be fundamental in your contributing to the teams success as well as the organization.

Job Purpose :

This position is responsible for the day-to-day operations of the branch teller area and support of the overall branch operational soundness. Will serve a vital role in helping the branch obtain goals by coaching and developing new and veteran tellers by teaching new skills expanding knowledge and assisting the Branch Manager with bank expectations and standards.

Will have the ability to open deposit accounts process teller transactions sell bank products and services assist customers with maintenance request and resolve customer service issues in accordance with Bank policies. Will be responsible for uncovering additional customer needs and referring them to the appropriate business partner.

Job Duties :

  • Lead by example.
  • Manage the day-to-day operations of the branch teller line Duties include branch teller line scheduling to ensure proper coverage meeting referral goals and overseeing of operational standards.
  • Tasked to be the branch point person for audit preparation based on Standard Operating Procedures. Responsible for ensuring the entire branch team is following procedures and educates the team on any updated or changes in policies and procedures.
  • This position will work with the manager to ensure that the branch will successfully pass any and all audits.
  • Will be responsible for providing coaching to assist in the development of the teller line team and others to be better.
  • Monitor performance and report to management.
  • May assist Branch Manager with hiring of branch teller line staff. Deliver superior customer service with a friendly demeanor can-do attitude and willingness to help at all times.
  • Maintain a position of trust and responsibility by keeping all customer business confidential.
  • Initiate conversations to uncover customer needs referring customers to platform associates within the branch and meeting established referral goals.
  • Maintain balancing and error record that is in line with policy and have the ability to find and correct outages and to enlist help as needed for errors that are more difficult.
  • Receives checks and cash for deposit to savings and checking accounts verifies deposit amounts and examines checks for endorsement and negotiability.
  • Will be responsible for processing complex multi-step teller transactions.
  • Must have the ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful provide follow up to customer branch staff and / or internal partner on resolution of issue(s).
  • Follow operational standards regarding security risk management and compliance.
  • Consistently completes required training for all bank and branch policies and procedures.
  • Make sales calls via phone or accessible video conferencing systems to clients and / or prospects on a weekly basis to meet calling goals of the branch while recording these activities in Salesforce.
  • Maintain a well develop working knowledge of the complete line of products and services offered.
  • Must be able to meet scheduled working hours as designated by manager to ensure effective functionality of the branch to meet client needs.
  • Responsible for meeting and adhering to Retail Branch Standards which includes dress code.
  • Will perform special projects as assigned.

    • Education Experience and Job Skills :

  • High School Diploma or GED;
  • 1 years related work experience in customer service.
  • Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail.
  • Trustworthy and confidential behavior is essential in this role.
  • Proficient knowledge of Windows and Microsoft Office software (Notes Word and Excel) with common understanding of computer hardware and software (keyboard mouse icon identification etc).
  • Excellent verbal and written communication skills.
  • Positive and professional attitude.
  • Ability to address and coach co-workers to be better.
  • Client focused.
  • Proven Team Player.
  • Daily flexible and reliable transportation.
  • Role requires consistent standing to perform role bending or squatting may also be required to access night drops coin machines vaults ATM etc. based upon the branch set up.
  • Must be able to lift up to 25 lbs. on consistent basis.
  • Must be able to travel to attend internal education and meetings which in some circumstances could include overnight stay and multiple hours of travel. Travel also required to fill in at other branches as needed.

    • Basic Qualifications :

  • High School Diploma or GED.
  • 1 years related work experience in customer service.
  • Daily flexible and reliable transportation.
  • Role requires consistent standing to perform duties. Bending or squatting may also be required to access night drops coin machines vaults ATM etc. based upon the branch set up.
  • Must be able to lift up to 25 lbs. on consistent basis
  • Must be able to travel to attend internal education and meetings; which in some circumstances could include overnight stay and multiple hours of travel. Travel also required to fill in at other branches as needed.
  • Equal Opportunity Employer M / F / Disabled / Vet;

    • If you are unable to complete this application due to a disability contact to ask for an accommodation alternative application process or other inquiries.

    Required Experience :

    Manager

    Key Skills

    Home Care,F&B,Learning Management System,HVAC Design,Airlines

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Universal Banker • Wilmington, Delaware, USA

    [internal_linking.similar_jobs]
    Teller

    Teller

    S&T Bancorp • Exton, PA, United States
    [job_card.full_time]
    Monday - Thursday : 8 : 30 am - 5 : 00 pm.Must be flexible around branch hours).Operates a customer service window to provide customers with exceptional customer service on a variety of transactions.Sug...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Shared Services Manager I - Telephone Center - Centralized Operations

    Shared Services Manager I - Telephone Center - Centralized Operations

    Vermont Staffing • Wilmington, DE, US
    [job_card.full_time]
    Provides internal and external client support as the manager of the Premier Services team of Shared Services.Provides technical, functional and operational support, including transactional processi...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Transaction Manager

    Transaction Manager

    Ciprani & Sweeney Real Estate • Kennett Square, PA, US
    [job_card.full_time]
    The Transaction Manager will ensure a smooth and efficient process that enhances productivity and client satisfaction while supporting our real estate agents throughout the process.This role includ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Global Investments Operations- Securities Lending

    Global Investments Operations- Securities Lending

    Pyramid Consulting, Inc • Wilmington, Delaware, United States
    [job_card.temporary]
    Global Investments Operations- Securities Lending.Please review the job description below and contact me ASAP if you are interested. Employee benefits include, but are not limited to, health insuran...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP Payments Compliance (Hybrid)

    VP Payments Compliance (Hybrid)

    The Bancorp Bank, N.A. • Wilmington, DE, United States
    [job_card.full_time]
    VP Payments Compliance (Hybrid).US-SD-Sioux Falls | US-DE-Wilmington.After the initial training period, this is a hybrid role, working onsite in either our Wilmington, DE or Sioux Falls, SD office....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Branch Manager - Bear, DE

    Branch Manager - Bear, DE

    Foley, Inc. • Bear, DE, United States
    [job_card.full_time]
    Plan, monitor and control all service activities to achieve established service objectives and business unit forecasts.Prepare annual budgets for all service operations. Recruit, onboard, train and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller

    Teller

    S And T Bank • Exton, PA, United States
    [job_card.full_time]
    Monday - Thursday : 8 : 30 am - 5 : 00 pm.Must be flexible around branch hours).Operates a customer service window to provide customers with exceptional customer service on a variety of transactions.Sug...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Vessel Operations Supervisor

    Vessel Operations Supervisor

    Enstructure Wilmington • Wilmington, DE, US
    [job_card.full_time]
    Port Wilmington is a leading terminal on the East Coast strategically located in Wilmington, Delaware providing turnkey vertically integrated logistics services for containers, dry bulk, and breakb...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Teller

    Lead Teller

    Delaware Staffing • Wilmington, DE, US
    [job_card.full_time] +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dealer Partnership Coordinator

    Dealer Partnership Coordinator

    OneMain Financial • WILMINGTON, Delaware, United States
    [job_card.full_time] +1
    OneMain Financial is seeking a experienced Collections Strategy Manager to drive transformation and integration initiatives within our Auto Product Team. The Collections Strategy Manager is responsi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Sales Operations

    Senior Manager, Sales Operations

    Incyte Corporation • Chadds Ford, PA, United States
    [job_card.full_time]
    Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller

    Teller

    PNC Financial Services Group • Bear, DE, United States
    [job_card.full_time] +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Transaction Operations Specialist

    Transaction Operations Specialist

    Chatham Financial • Kennett Square, Pennsylvania, United States
    [job_card.full_time]
    We don't simply hire employees.When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five mon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller - Cecil County

    Teller - Cecil County

    Aberdeen Proving Ground Federal CU • Elkton, MD, US
    [job_card.full_time]
    Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit unio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Citizens Teller

    Citizens Teller

    Citizens • Smyrna, DE, United States
    [job_card.full_time]
    Starting Salary : $19 / hour and up.As a Citizens Teller - YOU make a real difference for our customers and the branch team. You'll greet our customers in our lobbies.You're comfortable enough with t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Mutuels Supervisor (FT)

    Mutuels Supervisor (FT)

    Delaware Park Casino & Racing • Wilmington, DE, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Assists Cage and Sports Book Manager in all phases of Mutuel Operations.Assists supervision in all phases of Mutuel Operations. Listens, evaluates, and responds to inquiries and exercises good judge...[show_more]
    [last_updated.last_updated_30]
    Branch Manager - Bear, DE

    Branch Manager - Bear, DE

    Foley Inc • Bear, DE, US
    [job_card.full_time]
    Plan, monitor and control all service activities to achieve established service objectives and business unit forecasts.Prepare annual budgets for all service operations. Recruit, onboard, train and ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Teller

    Teller

    PNC • Bear, DE, United States
    [job_card.full_time] +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]