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Desk Clerk
Desk ClerkAscend • Los Angeles, CA, US
Desk Clerk

Desk Clerk

Ascend • Los Angeles, CA, US
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Job Description

Job Description

Our client, a provider of affordable housing for low income communities, is searching for a Receptionist / Desk Clerk on one of their apartment communities in Downtown Los Angeles. This role is 4 days per week, Monday and Tuesday from 7am-4pm and Thursday and Friday from 2pm - 11pm. This is a contract role slated for a month with the potential to extend / convert to fulltime. The pay rate is $20 / HR. You must pass a criminal background check to qualify.

Essential Duties and Responsibilities

  • Keep accurate log of all visitors to the complex by recording the name of the visitor(s).
  • Convey accurate information to the appropriate authorities, as necessary.
  • Answer telephones and take accurate messages.
  • Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
  • Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics).
  • Enforce the appropriate building policies and house rules.
  • Ensure that doors and gates are closed and locked.
  • Keep the lobby areas clean and neat.
  • Inform the Property Manager of any unusual activity in a timely manner.
  • Enforce the No Loitering policy of the complex.
  • Attend staff meetings on request.
  • Perform other related duties that may be requested by the Property Manager.
  • Work outside normal business hours to respond to the needs of the property.

Competencies

  • Articulate and integrate the mission and the core values of Respect, Justice and Mercy into day-to-day work. Recognize racial equity, diversity, and inclusion as integral components of our culture.
  • Able to interact effectively with diverse and vulnerable populations who have experienced homelessness.
  • Answer telephone and greet residents and guests clearly.
  • Treat a variety of people with respect and compassion.
  • Maintain confidentiality.
  • Decide when an incident is an emergency and take appropriate action.
  • Write messages in a legible fashion.
  • Supervisory Responsibilities

  • This position does not have supervisory responsibilities.
  • Preferred Qualifications of Position

  • High school diploma or equivalent.
  • Compensation

    $20 / HR

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    Desk Clerk • Los Angeles, CA, US

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