Educator

Medical Assistant

The Medical Assistant will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. MA will support providers and patients through a variety of tasks related to patient care management, organization, and communication. Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.

Essential Functions:

• Rooming patients and performing data collections vitals
• EMR input
• Conducts pre-visit planning by reviewing patient charts prior to appointment with recent test results and correspondence
• Assisting physician with patient set-up and preparations
• Compile and summarize information for care providers
• Triaging incoming phone calls
• Preparing and administering medications with physicians authorization
• Completing medical forms and obtaining referrals/authorizations
• Retrieval of lab and x-ray reports
• Calling in prescriptions
• Providing patient education with regards to diagnosis, mgt, medication, mgt, home treatment, and diets
• Ordering medical and office supplies
• Cleaning and stocking exam rooms
• Cleaning instruments and disposing of biohazard waste according to OSHA standards
• Other duties as assigned

Required/Minimum Qualifications:

• Education: High School Diploma or equivalent required.
• Experience: At least two (2) years of related customer facing experience preferably in healthcare.
• Licensure/Certification: Certification from nationally recognized agency required. Accepted agencies and certifications include: National Healthcareer Association Medical Assistant Certification (CCMA), American Medical Technologists Medical Assistant (RMA), National Center for Competency Testing National Certified Medical Assistant (NCMA), American Association of Medical Assistants (AAMA) -American Heart Association Healthcare provider course with Basic Life Support (BLS).

Knowledge/Skills/Abilities:

• Ability to interact successfully with the public.
• Ability to perform effectively despite sudden deadlines and changing priorities maintaining personal composure in high stress situations.
• Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients families/visitors, and clinical staff.
• Ability to perform with a high degree of accuracy and with meticulous attention to detail.
• Demonstrate a strong ability to use initiative and judgment and to identify, analyze, and solve problems.

Preferred Qualifications:

• Experience demonstrating proficiency in scheduling OR preregistering patients.
• May consider prior call center experience.

Physical Requirements:

While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk frequently to use hands, fingers, and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time) and/or up to 5 pounds of force frequently and/or a negligible amount of force constantly to move objects.