CSR - Customer Service Representative

Job Overview

We are seeking a friendly, reliable, and service-focused Customer Service Representative to join our onsite team in Los Angeles. This entry-level position is ideal for individuals who enjoy helping others, solving problems, and working directly with customers.

Key Responsibilities

Welcome and assist customers with professionalism and a positive attitude.

Answer questions, provide product / service information, and resolve basic concerns.

Maintain accurate customer records and update internal tracking systems.

Assist with appointment scheduling, event check-ins, and client communications.

Provide general administrative support to ensure efficient daily operations.

Participate in team meetings and contribute ideas for improving customer service processes.

Qualifications

High school diploma or equivalent required.

Strong communication and interpersonal skills.

Ability to stay organized and multitask in a fast-paced environment.

Friendly, approachable, and customer-focused attitude.

Reliable, punctual, and able to work onsite daily in Los Angeles.

No prior customer service experience required training provided.

Benefits

Competitive weekly pay.

Paid training with opportunities for rapid skill growth.

Clear advancement paths into leadership or coordinator roles.

Supportive, team-oriented work environment.

Company-sponsored travel opportunities for events and meetings.

Performance bonuses and incentives.