Support Liaison

A company is looking for a Support Liaison responsible for providing administrative and operational support for case tracking and customer inquiries.

Key Responsibilities

Respond to telephone inquiries and assist callers with issues

Research claim payment issues to identify root causes and trends

Document information and maintain positive customer relations

Required Qualifications

High school diploma or equivalent

3+ years of healthcare customer service or medical claims processing experience

Knowledge of healthcare and / or managed care

Experience with medical coding and / or AMISYS preferred

No employment-based visa sponsorship available