Carrier Relations Supervisor

Carrier Relations Supervisor

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We are one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

The Carrier Relations Supervisor is responsible for the daily performance of assigned outsource labor and vendors to ensure service is provided to UPS Mail Innovations (MI) customers. They regulate the transfer of freight in and out of facilities. This position selects vendors, negotiates rates, and plans transportation routes to meet customer needs and control costs. They provide direction to outsourced labor.

Responsibilities

• Develop and implement local transportation network ensuring the efficient and timely movement of product and other materials to / from customers, UPS-MI and destination USPS facilities.
• Establish and maintain processes to track and document product movements into destination USPS facilities. Process to include documentation of receipt of mail at destination USPS facilities on agreed schedule with outside service providers and / or via UPS-MI leased vehicles.
• Develop transportation schedules for pick-up of product at customer facilities and monitor adherence to schedules by transportation service providers and / or UPS-MI dedicated network.
• Negotiate most favorable rates with transportation service providers consistent with service needs and UPS-MI operations schedules.
• Track and report costs and audit invoices from transportation service providers to ensure accuracy in costs paid for outside transportation services.
• Maintain budgeted transportation costs on a per piece and per pound basis.
• Respond to customer requests for non-scheduled transportation services consistent with established operating procedures.
• Monitor movement of product and other materials between UPS-MI Regional Processing Facilities. Notify destination facilities of incoming shipments and ensure receipt.
• Ensure compliance of all Department of Transportation (DOT) and Transportation Security Administration (TSA) rules and regulations as they pertain to UPS-MI.
• Ensure compliance of all UPS-MI established operating procedures.
• Train assigned on-site contract staff in proper preparation of materials for movement.
• Assure that all supplies needed for movement of product and other materials are on-hand and available at all times.
• Maintain confidentiality of all internal systems, procedures, customer data, and personnel information.

Qualifications

Bachelor's Degree or International equivalent - Preferred

Additional Criteria

Job Grade : 20D

This is not a remote position. Must be currently located in the same geographic location as the job or willing to relocate yourself Required.

Last day to apply is Tuesday, November 4, 2025 at 11 : 59 pm (EOD)

Shift : Monday-Friday, 9 am to 7 pm

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law. Basic Qualifications : Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.