Healthcare Technical Support

A company is looking for a Healthcare Technical Support.

Key Responsibilities

Provide quality support to users by responding to inquiries and resolving issues related to telecommunications networks, computer hardware, and core business applications

Isolate problem sources and collaborate with internal teams and vendors to resolve issues

Develop and maintain documentation of all activities and follow up with users to ensure problem resolution

Required Qualifications

High school diploma or equivalent

Six months to one year of experience in telecommunications or applications programming

Proficient computer navigation skills with various software packages

Basic knowledge of telecommunications equipment and systems

Ability to manage multiple tasks / projects and deadlines simultaneously