System Engineer and Specialist

Job Description

Job Description

Watchtower Security is the nation's leading provider of all-inclusive, fully managed video surveillance solutions, exclusively dedicated to the multifamily housing industry. For over two decades, we have partnered with property management groups across the nation, empowering them to enhance safety, deter crime, and provide peace of mind to their communities.

As a rapidly growing and dynamic organization, we pride ourselves on a fast-paced, collaborative environment where innovation, critical thinking, and a commitment to excellence drive our success. We are seeking passionate individuals eager to contribute to a team that values strong communication, attention to detail, and a shared dedication to making a tangible difference in community security.

Watchtower Security is seeking a highly skilled and analytical System Design and Solutions Engineer to join our team. In this pivotal role, you will be responsible for creating comprehensive pre-sale visual designs, detailed network maps, and accurate cost projections for our advanced surveillance systems. Collaborating closely with internal teams, including Sales, Project Management, and Service, the Engineer will ensure the seamless and optimal implementation of our technology solutions within the multifamily industry. This position demands a keen eye for detail, strong technical acumen, and the ability to translate complex requirements into clear, effective design solutions.

Essential Job Functions :

• Surveillance System Design & Costing :

Develop detailed pre-sale surveillance design maps and corresponding cost projections based on Watchtower Security's design principles, ensuring optimal placement and configuration of cameras, routers, switches, radios, and other essential equipment.

Utilize advanced vectoring and PDF software (e.g., Inkscape, Adobe Illustrator, Adobe PDF) to create clear, precise, and professional customer-facing visuals and maps.

Collaborate effectively with key departments, including Sales, Project Management, and Service, throughout the entire design lifecycle to ensure alignment, coherence, and seamless project implementation.

Qualifications & Skills :

Bachelor’s degree in IT, Engineering, Construction Management, or a related field, or equivalent practical experience, with a strong foundation in system design principles, technical concepts, and networking fundamentals preferred.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant design software such as Inkscape, Adobe Illustrator, and Adobe PDF.

Strong analytical and problem-solving skills, including the ability to assess complex project requirements, evaluate design options, identify potential issues, and propose optimal solutions.

Adaptive and collaborative team player, dedicated to contributing to team success in dynamic environments.