Manager, Asset ProtectionMacy's • San Jose, CA, United States
Manager, Asset Protection
Macy's • San Jose, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Uphold Macy’s commitment to diversity, inclusion, and respect in interactions with customers and associates Model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities Drive an awareness culture focused on prevention by educating the store population on Asset Protection best practices Maintain safety awareness and a safe shopping and work environment for customers and colleagues Handle proprietary, sensitive, and confidential information Manage high-profile incidents and special event management Participate in visits with senior leadership Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning Achieve results through managing others, including direct reports who are often hourly colleagues and leaders Play an influential role in the development of high-potential leaders Lead innovative projects and foster idea sharing among peers Establish yourself as an influential leader Address colleague concerns in a reasonable and fair manner, consistent with company values Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders Support Macy’s Brand values, including community service opportunities and ‘Give Back’ initiatives Maintain regular, dependable attendance, and punctuality Foster an environment of acceptance and respect that strengthens relationships, benefits colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Leadership : Demonstrated ability to lead and inspire teams to achieve shortage prevention goals, while upholding company values and fostering a positive work environment Strategic Thinking : Capacity to develop and execute effective shortage prevention strategies tailored to unique location needs and challenges Relationship Building : Strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders, gaining support for shortage reduction initiatives Analytical Skills : Proficiency in analyzing theft trends and utilizing reports, systems, and technology to identify and address areas of concern proactively Communication : Clear and concise communication skills, verbal and written, to effectively convey information to diverse audiences, including senior leadership, colleagues, and external partners Adaptability : Capacity to handle high-pressure situations with professionalism and composure, adapting strategies as needed to address evolving challenges Time Management : Strong organizational skills to effectively manage resources, prioritize tasks, and meet deadlines while maintaining regular attendance and punctuality High School Diploma or equivalent (encouraged to apply) 3-5 years of prior Asset Protection management experience Position requires heavy lifting, constant moving, standing, and reaching; able to lift at least 30 lbs, stand for at least two consecutive hours, stooping, kneeling, crouching, climbing ladders; may involve reaching above eye level; requires good vision, color vision, depth perception, focus adjustment Able to sustain long periods enclosed in surveillance areas Flexible schedule including days, evenings, weekends, and holidays as needed Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal / financial advice Tuition reimbursement Seniority level : Not Applicable Employment type : Full-time
Manager, Asset Protection
Employer : Macy's
Base Pay Range : $65,640.00 / yr - $109,200.00 / yr
Job Overview
The Manager, Asset Protection oversees one of the highest shortage locations, with an elevated scope of responsibility that may include executive direct reports and increased staff levels, higher Sales Volume, or significant Shortage risk. They serve as the subject matter expert on Asset Protection and Shortage Reduction Strategies within their location, contributing to the overall company goal for topline results.
What You Will Do
Shortage :
- Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
- Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries
- Analyze theft trends through utilization of available AP Reports, Systems, and Technology
- Establish a high level of shortage awareness and effectiveness determined by audit results
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
- Manage and monitor payroll expenses
- Support the preparation, take, and reconciliation of the annual inventory process
- Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
Customer :
People :
Skills You Will Need
Who You Are
What We Can Offer You
Join a team where work is rewarding and fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, and community engagement via Colleague Resource Groups.
Some Additional Benefits We Offer Include
Access the full menu of benefits offerings here.
Employment Information
EEO Statement
Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time.
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