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Quality and Food Safety Manager
Quality and Food Safety ManagerGpac • Buffalo, New York, United States
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Quality and Food Safety Manager

Quality and Food Safety Manager

Gpac • Buffalo, New York, United States
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The Quality & Food Safety Manager is responsible for leading and managing all Quality, Food Safety, Sanitation, and Regulatory programs. This role ensures that raw materials, production processes, and finished products meet company, customer, and regulatory standards. The manager provides leadership, technical expertise, and cross-functional support to maintain a strong food safety culture and ensure operational excellence.

Leadership & Program Management

  • Lead the Quality department’s team, daily operations, and long-term strategy.
  • Develop, implement, and maintain quality and food safety policies, procedures, and programs.
  • Oversee GMP, QA, Sanitation, and customer-related quality programs.
  • Manage quality systems for incoming materials, in-process checks, finished products, and distribution.
  • Drive continuous improvement initiatives across quality and food safety functions.

Regulatory & Certification Compliance

  • Serve as SQF Practitioner, PCQI, and HACCP Coordinator.
  • Manage SQF program development, maintenance, audits, and corrective actions.
  • Oversee compliance with FSMA, GFCO, Kosher, Organic, GFFP, and other regulatory or certification programs.
  • Maintain and lead the gluten-free program and related audits.

    • Audits, Testing & Environmental Monitoring

  • Conduct facility audits and deliver clear reports with follow-up action plans.
  • Lead internal and external food safety audits; support teams during audit preparation and execution.
  • Manage the HACCP system and update control points as needed.
  • Oversee environmental monitoring and conduct lab testing (Listeria, Salmonella, air quality, microbial testing, etc.).

    • Cross-Functional Collaboration

  • Partner with Production, Maintenance, NPD, Warehousing, and Transportation to ensure quality and safety standards in products, processes, and equipment.
  • Provide technical support and troubleshooting to resolve food safety or quality concerns.
  • Communicate daily with department leaders to address quality issues and updates.

    • Customer Relations

  • Manage customer complaints, ensure timely investigation, and implement corrective actions.
  • Maintain effective communication with customers regarding quality expectations and resolutions.

    • All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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    Food Safety Quality Manager • Buffalo, New York, United States

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