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Director of Group Sales - Signia by Hilton San Jose
Director of Group Sales - Signia by Hilton San JoseSignia by Hilton San Jose • San Jose, CA, United States
Director of Group Sales - Signia by Hilton San Jose

Director of Group Sales - Signia by Hilton San Jose

Signia by Hilton San Jose • San Jose, CA, United States
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Director of Group Sales - Signia by Hilton San Jose

Join to apply for the Director of Group Sales - Signia by Hilton San Jose role at Signia by Hilton San Jose . A Director of Group Sales with Signia by Hilton San Jose is responsible for leading a dynamic team of sellers and maximizing group revenues of an asset on a consistent basis. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula. Hilton’s Commercial Services organization drives sales, revenue, marketing, catering and events, call centers, and analytics functions.

What will I be doing?

The primary responsibilities of this position are to lead the group sales team at your hotel / complex and deploy business strategies that are creative, dynamic, and impactful towards achieving your hotel's annual group rooms and group banquets budget and crossover targets.

As the Director of Group Sales, you will be responsible for overseeing commercial strategies for your group sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering, and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance.

Leadership Responsibilities

  • Lead daily and weekly business review and sales strategy meetings
  • Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members.
  • In collaboration with DOSM, contribute to the commercial strategy plan pertaining to banquet and group sales, socialize and amend plan on a consistent basis.
  • Development and oversight of hotel’s sales site visit strategies and approach
  • Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
  • Responsible for recruiting and retention of all group sales roles.
  • Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans.
  • Conduct performance reviews for all direct reports and provide feedback for dotted line reports including but not limited to :

Group Sales

  • Administrative Team
  • Facilitate and lead a culture aligned with Hilton’s DEI and ESG enterprise goals
  • Will carry a vertical market sales goal, market TBD
  • Strategy Responsibilities

  • Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support.
  • Directly accountable for setting the strategy and delivery of hotel’s sales targets including Direct Selling Revenue Streams including group rooms and group banquets.
  • Work with Hotel’s Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of group sales opportunities and achieve positive group market share.
  • Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and group pricing targets established.
  • Understand and contribute to the maximization of profits in line with GOP and EBITDA targets.
  • Operate within departmental expense budget and forecasts
  • In collaboration with hotels commercial leaders, contribute to the development of knowledge of all competitors and market activity
  • Ownership, Customer, and Stakeholder Relations

  • Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans).
  • Liaise with Hilton Worldwide Sales towards demand and conversion generation
  • Build strong relationships with CVB and 3rd party travel partners.
  • High level of engagement with customers including :
  • Support of team’s site visits and pre‑convention meetings

  • Support of sales managers sales travel into market
  • What are we looking for?

    Minimum Qualifications

  • Minimum Education : Bachelor's Degree preferred
  • Minimum Years of Experience : Three (3) or more years in hospitality sales & marketing leadership preferred
  • Minimum Years of Experience : Three (3) years cross‑functional experience in hotel management, or related industry experience preferred.
  • Preferred Capabilities and Distinctions

  • Additional / advanced degree coursework in business administration, marketing and communications
  • Adaptable experience with business strategy, business planning, and business plan development.
  • Ability to speak multiple languages
  • Multiple Brand experience
  • Proficiency in Delphi FDC preferred
  • Values and Attributes

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Compensation

    The compensation for this role is $140-160K and is based on applicable experience and location.

    Work Location

    Signia By Hilton San Jose

    Schedule

    Full‑time

    Brand

    Signia Hilton

    Job

    Sales

    Seniority Level

    Director

    Employment Type

    Full‑time

    Job Function

    Sales and Business Development

    Industry

    Hospitality

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