OTR, Logistics Coordinator

Logistics Coordinator

Coordinate day-to-day inbound and outbound logistical operations, including the planning / consolidating, scheduling, sourcing, settlement, warehousing, and transportation of products to distributors or internal / external customers in a specific geographic region or for a specific product(s). Ensure products are delivered at maximum efficiency, quality, and customer service. Determine economical and efficient routes and address challenges associated with the movement / transportation of the product. Ensure all transactions are tracked and accurately recorded in the appropriate systems. Use prescribed guidelines or policies as well as prior experiences and judgment to analyze and resolve moderately complex problems. Receive a moderate level of guidance and direction.

Schedule : Thursday - Monday / 10 : 00 AM - 7 : 00 PM

Job Duties and Responsibilities

• Manage customer needs and / or orders for load planning using software tools and considering various factors (geographical areas, delivery dates, amount of product, etc.) to optimize loads / truckloads
• Plan and prepare schedules that balance all parties' (member, customer) needs with planned load efficiency and profitability
• Facilitate effective communication with haulers / drivers and for-hire carriers; provide daily hauler / carrier support through the automated tendering process and ensure all loads are picked up and delivered in a timely manner
• Communicate with plant personnel, haulers / drivers, for-hire carriers, and warehouse / shipping locations to resolve shipment and / or service issues, special deliveries, and order adjustments; keep everyone informed of critical changes
• Support on-time delivery problem solving and performance improvements with customers; actively communicate with all impacted parties to discover solutions to various issues, such as the shipment of wrong product, excess or deficit of product, missed delivery time or date, etc.
• Work closely with internal contacts to maintain vendor, carrier, and customer data, such as delivery location, frequency, etc.; use this information to support efficient and economical transportation of customer deliveries or shipments
• Ensure all transactions are tracked and accurately recorded in the appropriate systems. Reconcile assigned transactions (pickups / receipts) with customers, haulers, members, etc., daily
• Ensure plant managers / staff, suppliers, customers, and haulers have properly documented, reported, and or entered all product and freight data required in the systems
• Review with management the status of current week's activities and transactions; provide an estimate of current month's performance, if appropriate
• Assist with or perform demand forecasts for peak delivery periods
• May negotiate contract terms and rates with carrier base, understanding current contracts and defined internal parameters to work within
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required