Senior Systems Engineer (MSP) Tier 3 Support (Schaumburg)Bowman Williams • Schaumburg, IL, US
Senior Systems Engineer (MSP) Tier 3 Support (Schaumburg)
Bowman Williams • Schaumburg, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]35+ years MSP experience (REQUIRED) Strong communication and customer-facing skills Expertise in Azure, Microsoft 365, Windows Server, Active Directory Solid networking fundamentals (DNS, DHCP, VLANs, firewalls) Experience with RMM / PSA tools preferred Windows / macOS support experience Valid driver's license + reliable transportation $70,000- $90,000 base + $500 monthly bonus Health, dental, vision Mileage reimbursement Hybrid work schedule Supportive culture with real growth opportunities Ongoing training & development
Senior Systems Engineer (MSP) Tier 3 Support
A fast-growing MSP in the northwest suburbs is looking for a Senior Systems Engineer to join their team. This group blends the flexibility of a local MSP with the backing of a nationwide network, supporting a wide range of clients and delivering modern, high-quality IT solutions. If you love solving complex issues, working directly with clients, and being part of a collaborative, people-first culture, this is a great fit.
Work Schedule :
First 90 days : 5 days onsite (Palatine)
After onboarding : Hybrid (23 WFH)
Responsibilities
- Act as a senior escalation point
- Provide remote + onsite support across servers, networks, desktops, and cloud
- Administer Azure, Microsoft 365, AD, DNS, DHCP
- Support onboarding, provisioning, and device configuration
- Diagnose network / server / desktop issues across varied client environments
- Use Kaseya RMM + Autotask PSA for ticketing, monitoring, documentation
- Install / configure hardware & software; perform hands-on support when needed
- Recommend improvements to client environments and internal processes
Requirements
Benefits
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