Housekeeping Supervisor - Full-Time

HOUSEKEEPING SUPERVISOR

Join Our Team as a Housekeeping Supervisor at the Tru by Hilton Wilmington Wrightsville Beach!

At Parks Hospitality Group , we are looking for a motivated and experienced Housekeeping Supervisor to assist the Executive Housekeeper. In this role, you will supervise housekeeping and laundry operations, ensuring that the highest standards of cleanliness and guest satisfaction are met. You will lead a team of Housekeepers, monitor performance, and provide training while maintaining operational efficiency.

What You'll Do :

• Provide exceptional customer service to ensure a comfortable and accommodating experience for guests.
• Perform quality assurance (QA) for the Housekeeping department.
• Assist the Operations Manager and General Manager with housekeeping duties.
• Supervise and train Room Attendants and Suite Attendants, ensuring adequate staffing levels to meet guest demands.
• Clean and inspect rooms, ensuring proper cleaning of surfaces, linens, and amenities.
• Monitor and maintain housekeeping cart inventory and stock rooms and linen closets.
• Report any missing or damaged items and handle lost and found items in accordance with hotel procedures.
• Collaborate with Guest Services and other departments during peak times and special guest requests.
• Maintain security by ensuring guest room doors are locked at all times.
• Provide support to team members, ensuring all tasks are completed efficiently and timely.

What You'll Need :

Why You'll Love Working Here :

About Us :

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location :

Tru by Hilton Wilmington Wrightsville Beach | 1010 Ashes Drive, Wilmington, NC 28405