Customer Service Representative

Customer Service Representative

Spring and summer are our busiest seasons and the perfect time to step into a role where your communication skills and professionalism truly make an impact.

Join Lloyd Pest Control as a Customer Service Representative and play a key role in delivering dependable, high-quality service to our customers and supporting our field teams.

What You'll Be Doing

1. Answer customer calls and provide clear, accurate information about services
2. Schedule and adjust appointments efficiently
3. Coordinate communication between customers, technicians, and the sales team
4. Listen carefully to concerns and provide practical solutions
5. Support customer retention through proactive service
6. Assist with administrative tasks and special projects
7. Contribute to a professional, team-oriented environment

What We're Looking For

• High school diploma or GED
• 2+ years of customer service experience
• Strong verbal and written communication skills
• Comfortable using Microsoft Office and learning new systems
• Organized, steady under pressure, and solution-focused
• Positive team player who adapts well to change

Why Join Lloyd Pest Control?

• Comprehensive benefits including health insurance, retirement savings, and paid time off
• Flexible scheduling options
• Opportunities for long-term growth and advancement
• Supportive, collaborative team culture

If you're looking for a stable opportunity with a respected, family-owned company that values professionalism and teamwork, we encourage you to apply.