Package Returns Driver

Job Description

We are looking for an energetic, disciplined, and customer-obsessed individual to join our Luxer Liaison team in San Francisco as a Package Returns Driver.

At Luxer One, we’re committed to making life simpler by completely solving the package problem for multifamily properties. Our Luxer Liaison team provides expert onsite package management to a wide range of premium, high-package-volume properties across the Luxer network.

The Package Returns Driver will focus primarily on processing and managing resident package returns in market, while also supporting standard Liaison duties as needed. This individual will be a key player in maintaining Luxer One’s promise to deliver “truly effortless package management.”

What You Will Do :

In this full-time role, you will spend approximately 75% of your time overseeing returns and 25% performing standard Liaison duties. A day in your life will include :

• Picking up, processing, and dropping off resident package returns to local carrier centers daily.
• Using an app to track and document returns with precision.
• Communicating professionally with residents, property teams, and carriers to ensure a seamless returns process.
• Driving your personal vehicle throughout the San Francisco area to complete assigned routes safely and efficiently.
• Providing in-market support for standard Liaison duties when return activity is light, including package audits, organization, and resident interactions.
• Maintaining a clean, professional, and friendly demeanor at all times while representing Luxer One.
• Supporting the Operations Manager and team with any additional tasks or needs related to service delivery.

Requirements

Who You Are :

Benefits

What’s In It For You :

Requirements

Who You Are : Strong communication skills, both verbal and written. Professional and personable, you’ll be the face of Luxer One to both residents and property management teams. Reliable, organized, and comfortable working independently in the field. Tech-savvy and comfortable using digital tools and mobile apps. 2+ years of customer service, logistics, delivery, or multifamily experience preferred. Excellent time management and problem-solving skills. Able to lift and move packages within standard weight limits safely. Available to work in person across multiple locations in and around Downtown San Francisco. Must have a personal vehicle in good condition and proof of auto insurance. At least 18 years old.