Talent.com
Retail Associate
Retail AssociateRoss Stores • Beach Haven, PA, US
Retail Associate

Retail Associate

Ross Stores • Beach Haven, PA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Beach Haven, PA, US

    [internal_linking.similar_jobs]
    Retail Department Associate

    Retail Department Associate

    TJX • Pottsville, PA, US
    [job_card.full_time]
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ERE Aide / Associate

    ERE Aide / Associate

    Clear Creek Amana Community School District • Tremont, PA, US
    [job_card.full_time]
    East Ridge Elementary (Coralville, IA).Assist teachers in the instruction, supervision and care of students with disabilities in a variety of instructional settings, including special education, ge...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Stocking Associate

    Retail Stocking Associate

    Harbor Freight Tools • Pottsville, PA, United States
    [job_card.full_time] +1
    Job Description A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Wilkes University Bookstore Part-Time Associate (Temporary)

    Wilkes University Bookstore Part-Time Associate (Temporary)

    BNED • Beach Haven, PA, US
    [job_card.part_time]
    Our campus stores serve as a vibrant hub of college life and learning.We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty.Together...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Part-Time Sales Associate

    Part-Time Sales Associate

    Daily Thread • Beach Haven, PA, US
    [job_card.part_time]
    As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guidi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    DoorDash Shopper - Sign Up and Start Earning

    DoorDash Shopper - Sign Up and Start Earning

    DoorDash • Bloomsburg, PA, United States
    [job_card.full_time] +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Benton, Pennsylvania, US
    [filters.remote]
    [job_card.temporary]
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Harbor Freight Tools • Pottsville, PA, United States
    [job_card.full_time] +1
    Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and take pride in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Supervisor

    Retail Sales Supervisor

    Staples • Pottsville, PA, US
    [job_card.full_time] +1
    Retail Sales Supervisors champion customer engagement and oversee the front of store operations.You and the store team will focus on increasing sales, conversions and service throughout the store, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bowers Donuts Team Member

    Bowers Donuts Team Member

    Bowers Donuts Inc. • Saint Clair, PA, US
    [job_card.full_time] +1
    We are excited you are considering a career with Bowers Donuts.We are a people first company that genuinely cares about the people who work for us. We are a family owned and operated business that h...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Associate

    Customer Service Associate

    Variety Stores LLC • Bloomsburg, PA, US
    [job_card.full_time]
    Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses / Roses Express Customer Service Associate you ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Domino's Franchise • Shenandoah, PA, US
    [job_card.full_time]
    We pride ourselves in having a franchise of 22 stores spread across Pennsylvania.We are looking to grow our teams and our store count! What comes with growth? opportunity for you to grow with us.Ou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Seasonal Stylist - Retail Sales Associate - Arena Hub Plaza

    Seasonal Stylist - Retail Sales Associate - Arena Hub Plaza

    Gap • Beach Haven, PA, US
    [job_card.full_time]
    Seasonal Stylist - Retail Sales Associate - Arena Hub Plaza.Seasonal 437 Arena Hub Plaza, Wilkes-Barre, PA, US.Born from two California creatives fueled by their explorer spirits, Banana Republic h...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Team Member - #258

    Store Team Member - #258

    Sheetz, Inc • Pottsville, PA, US
    [job_card.full_time]
    Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN!. We call this role a ‘team member’ because that’s w...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Pottsville, PA, United States
    [job_card.full_time]
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Merchandising Sales Associate

    Merchandising Sales Associate

    Tractor Supply • Bloomsburg, PA, US
    [job_card.full_time]
    The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Safety & Security Advisor

    Senior Safety & Security Advisor

    Adams and Associates, Inc. • Lopez, PA, US
    [job_card.full_time]
    Responsible for working with security team to provide a safe and secure living and working environment for students and staff. Conducts investigations of accidents and incidents with the goal of res...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Benton, Pennsylvania, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]