Service Manager

Lead Excellence in Pool Service Operations - Join SkyBlue Pool as Our Next Service Manager!

Position Title : Service Manager

Company Name : SkyBlue Pool Supply N Service

Pay Range : $78,000 - $88,000+ per year + Profit Sharing (7-10 years of experience)

Employment Type : Full-Time | Location : (70% Field / 30% Office)

Industry : Pool Weekly Maintenance, Equipment Repair and Install

Location : Los Gatos, CA

Job Overview

SkyBlue Pool Supply N Service is seeking an experienced and motivated Service Manager to lead our pool maintenance and service operations. This position plays a vital role in ensuring day-to-day efficiency, exceptional service quality, and strong customer relationships across both residential and commercial clients.The Service Manager will oversee the service technician team, manage daily schedules, troubleshoot equipment issues, and maintain consistent communication between the office, field staff, and customers. This is a hands-on leadership role ideal for someone who thrives in a fast-paced, outdoor work environment while mentoring others and ensuring operational excellence.

Who We Are

At SkyBlue Pool Supply N Service, we take pride in keeping pools clear, clean, and running smoothly. As a trusted leader in pool maintenance, equipment repair, and installation, we serve both residential and commercial properties with integrity, reliability, and a customer-first approach. Our culture is built on teamwork, technical excellence, and commitment to service quality. We believe in developing our people, supporting growth, and rewarding dedication. When you join SkyBlue Pool, you join a team that values your skills and contributions-and helps you build a rewarding career in the pool industry. Learn more at www.skybluepool.com

Key Responsibilities

• Supervise and support the service technician team, ensuring quality, efficiency, and safety in all operations.
• Coordinate service routes, monitor job progress, and ensure timely completion of scheduled work.
• Step in to service pools when needed, including brushing, vacuuming, and chemical balancing.
• Perform and oversee minor repairs, troubleshooting, and equipment adjustments.
• Manage pool start-ups, clean-ups, and water chemistry accuracy for residential and commercial clients.
• Conduct weekend follow-ups on commercial chemical automation systems as needed.
• Respond promptly and professionally to customer inquiries and service concerns.
• Maintain accurate records of technician performance, customer communication, and service activities.
• Train, mentor, and motivate technicians to enhance efficiency and customer satisfaction.
• Collaborate with office staff to manage scheduling, reporting, and operational priorities.

Qualifications

Benefits

Schedule

Work Location

Equal Employment Opportunity. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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