Assistant Manager, Hospitality & Sales

Visitor Center Management

• In conjunction with the Manager, lead and direct the activities of the Visitor Center team to achieve Hospitality / Direct Business priorities : brand experience, consumer acquisition, wine club conversion, profit generation, and customer satisfaction.
• Act as the primary counterpart to marketing to ensure we are delivering branded experiences, rich in storytelling and hold the highest standards in hospitality. This includes assisting in the launch of any new tasting or tour experiences in the Visitor Center.
• Provide necessary oversight of the team to ensure they stay consistent with brand messaging, experience expectations for each guest and their sales and club conversion targets.
• Support daily business functions, including floor management and opening and closing procedures.
• Respond to customer requests, suggestions, or complaints.
• Deeply understand business objectives and contribute to the idea generation for growth and profit in the direct-to-consumer business.

People Management

o Process annual evaluations

o Develop ongoing incentive programs for direct sales team

o Develop and participate in ongoing training

Training & Development

Trade

Payroll

Nature & Scope : Position works under the direction of the VC Manager. Communication can include sensitive information requiring complete confidentiality and discretion in dealings and contacts. Decisions impact the group and organization as a whole.

Skills / Qualifications / Experience :

Desirable :

Pay Transparency Disclosure : The base pay scale offered for this position is $80,000-$85,0000annually with bonus potential. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.

Pernod Ricard Winemakers USA is an Equal Opportunity Employer. We make hiring and promotion decisions based on an individual's qualifications, training, and experience. We are committed to not discriminating against any employee or applicant on the basis of any protected status, including race, color, religion, sex, national origin, age, disability, or genetic information. Offers will be subject to local terms.

Pernod Ricard Winemakers USA is committed to the full inclusion of all qualified individuals. As part of this commitment, Pernod Ricard Winemakers USA will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. To request reasonable accommodation during the application process, contact us at .

We celebrate and welcome diversity and are committed to creating an inclusive environment.

Pernod Ricard Winemakers USA is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.

Job Posting End Date :

Target Hire Date :

2026-01-05

Target End Date :