Division Director - Healthcare Construction

Division Director

KR Wolfe, Inc. is a dynamic, growing company dedicated to making the equipment and technology of tomorrow work today. We specialize in delivering specialized installation, integration, field service, and renovation services. Our focus is on creating and maintaining advanced environments and systems, primarily in healthcare, education, commercial, and government sectors. Guided by our Vision to be the company of choice based on quality, value, and customer service, we embody SPIRIT in everything we do : Spreading Positivity, Initiating Relationships, and Inspiring Teamwork. Our Core ValuesQUESTdrive us : Quality, Understanding & Care, Exceptional Service, SPIRIT, and Trust & Integrity.

In our Healthcare Renovation Division, we support renovation and construction projects in the healthcare space, ensuring seamless installation, integration, and maintenance of specialized equipment and technology to enhance patient care and operational efficiency.

The Division Director is a pivotal leadership role responsible for owning the profit and loss (P&L) and driving operational and financial excellence for a division of KR Wolfe, Inc. Reporting to the Chief Growth Officer, the Director leads business development, team performance, project execution, and strategic planning to achieve revenue growth and profitability targets. For the Healthcare Renovation division, this includes securing and delivering complex projects involving specialized equipment, ensuring on-time and on-budget execution, and fostering a high-performing team aligned with KR Wolfe's values. The role oversees all division operations, delivering measurable results that support the company's mission and vision.

Key Responsibilities

1. Subject Matter Expert & Business Development

Act as a subject matter expert by representing the division at trade shows, webinars, and client meetings, delivering presentations to enhance credibility and showcase expertise. Educate clients on technical solutions, simplifying complex specifications into clear, actionable benefits addressing cost, timeline, and compliance requirements. Overcome client objections and rejections by adapting strategies to build trust, close deals, and present innovative solutions to challenge risk-averse perspectives. Develop and approve accurate estimates, coordinating data on trades, materials, and timelines to create compelling bids aligned with business objectives. Participate in monthly sales and marketing calls, contributing to strategies and delivering highlights, including photos and summaries, for promotion on the company website and other channels. Drive marketing initiatives, including online and social media strategies, to increase division visibility and thought leadership. Initiate and lead Quarterly Business Reviews (QBRs) with existing clients to strengthen relationships and identify growth opportunities. Create and contribute to business-specific content, such as white papers and webinars, to position the division as an industry leader. Oversee client onboarding to ensure seamless transitions, clear expectations, and alignment with division capabilities.

2. Lead and Develop High-Performing Teams

Foster a culture of trust, collaboration, and accountability by leading with SPIRIT, conducting regular team check-ins, and implementing initiatives that promote teamwork and positivity. Mentor team members at all levels to achieve division goals, balancing support with high expectations in high-pressure scenarios with tight deadlines or limited resources. Make strategic decisions aligned with team objectives and company values, particularly Trust & Integrity, to ensure consistent execution. Partner with Human Resources and Operations to execute resource planning, including hiring, retention, and compensation strategies, to support division growth. Collaborate with other divisions to optimize resource sharing and align on company-wide goals for cohesive execution. Identify and maintain essential skillsets, implementing training programs to meet current and future client needs in technical, operational, and leadership areas. Ensure team compliance with industry standards by overseeing the acquisition and maintenance of required credentials and certifications. Lead the adoption of tools and technologies (e.g., QuickBase) to enhance operational efficiency and client deliverables, driving system optimization. Implement retention strategies and performance metrics, regularly evaluating team performance, setting clear expectations, and addressing underperformance to sustain a high-performing team.

3. Oversee Project Execution and Delivery

Define project scopes in QuickBase, forecasting labor, materials, equipment, and travel costs to maintain profit margins and ensure compliance with industry standards. Supervise Project Managers to deliver projects on time, within budget, and to client specifications, ensuring accountability for internal and external deliverables. Monitor project progress and quality, implementing corrective actions to uphold or exceed KR Wolfe's standards of Quality and Exceptional Service. Collaborate with Project Managers and cross-functional teams to mitigate risks, resolve issues, and optimize resource allocation for efficient project execution. Maintain accurate project documentation in QuickBase, including timelines, budgets, and compliance records, to ensure transparency and accountability. Drive continuous improvement in project delivery processes, leveraging tools, technologies, and best practices to enhance efficiency and client satisfaction.

4. Ensure Financial and Operational Excellence

Monitor weekly and monthly billings, collections, and financial performance with Accounts Receivable, preparing detailed reports for leadership to ensure alignment with division goals. Oversee gross profit approvals and marketing budgets, ensuring expenditures align with revenue targets and strategic priorities. Optimize CRM tools in QuickBase to maintain accurate, up-to-date data for sales, project tracking, and client relationship management. Ensure division activities comply with industry regulations and KR Wolfe's values, securing and maintaining necessary certifications. Develop and adjust the annual division budget, forecasting revenue, expenses, and growth opportunities to maximize profitability. Lead the division's business strategy, setting clear goals, creating actionable plans, and driving initiatives aligned with company-wide objectives and QUEST values. Enhance operational efficiency through best practices, technology adoption, and a culture of continuous improvement to boost performance and client satisfaction.

Qualifications

Education : Bachelor's degree in Business, Construction Management, Engineering, or a related field; advanced degree or MBA preferred.

Experience : Minimum of 7 years in leadership roles within construction, renovation, or specialized equipment installation, with at least 3 years managing profit and loss (P&L) and operational outcomes, preferably in healthcare, education, commercial, or government sectors.

Business Development Expertise : Proven ability to build sales pipelines, close complex deals, and educate clients on technical solutions, with demonstrated success in overcoming objections and driving growth.

Leadership Skills : Strong track record of leading high-performing teams through trust-building, conflict resolution, and decision-making in high-pressure environments, with a commitment to fostering SPIRIT and QUEST values.

Technical Proficiency : Expertise in project management tools (e.g., QuickBase), estimating, scheduling, and financial oversight, with knowledge of industry compliance standards, particularly in healthcare or similar regulated sectors.

Financial Acumen : Experience managing budgets, forecasting revenue and expenses, and optimizing financial performance to achieve profitability targets.

Personal Attributes : Resilient, collaborative, and proactive leader with strong communication and interpersonal skills, a commitment to continuous improvement, and the ability to align teams with company values like Trust & Integrity and Exceptional Service.

Other : Willingness to travel for trade shows, client meetings, and project oversight; proficiency in CRM software (e.g., QuickBase) and sales metrics analysis.

Preferred Skills

Direct experience in healthcare renovation or delivering projects to healthcare organizations. Familiarity with construction trades, specialized equipment installation, and integration processes. Proven success in scaling operations and driving strategic growth for a division or business unit.

Salary range : $160,000.00 to $190,000.00 This role is eligible for a competitive commission / bonus structure Health, Dental, Vision 401K Company Match Paid Time Off