Talent.com
Chief Product Officer
Chief Product OfficerConnectPay, LLC • Mansfield, MA, United States
[error_messages.no_longer_accepting]
Chief Product Officer

Chief Product Officer

ConnectPay, LLC • Mansfield, MA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About ConnectPay

ConnectPay provides comprehensive payroll and HR solutions specifically designed for small and medium-sized businesses. Our mission is to simplify payroll processes while enhancing employee experience, and ensuring full regulatory compliance, enabling our clients to focus on growing their businesses.

At ConnectPay, we pride ourselves on combining cutting-edge technology with a personalized, human-first approach. We understand that every business is unique, so we tailor our services—including payroll processing, tax compliance, and HR support—to meet the specific needs of our clients.

We believe that our employees are our most valuable asset. By fostering a culture of innovation, collaboration, and professional growth, we empower our team to deliver exceptional service and create meaningful daily impact for our clients.

Job Summary

The Chief Product Officer will own the Product Vision for the company and be responsible for the development, justification, and acceptance of that vision. He / she will also serve as strategic thought partner to both the CEO and CTO, actively contributing to the growth strategy, technology roadmap alignment, and product-market evolution. This role demands a leader who can bridge business vision, technical feasibility, and market opportunity through collaborative, strategic dialogue. This is an executive-level position with direct accountability for product revenue, sourcing and specifications.

Key Responsibilities

Executive Leadership & Strategic Partnership

  • Serve as strategic thought partner to the CEO and CTO, contributing to company vision, through regular strategic dialogue and collaborative planning sessions while owning the short and long-term product vision and roadmap.
  • Develop and communicate quarterly product business performance reviews, strategic roadmap updates, and investment recommendations to the organization and the Board of Directors, demonstrating clear ROI and marketing position.
  • Own product P&L with direct accountability for revenue targets, profitability metrics, and resource allocation decisions across the product portfolio.
  • Own pricing strategy and monetization models across product portfolio, with demonstrated ability to optimize price-value positioning for our markets.
  • Build and maintain executive relationships with strategic customers, partners and industry stakeholders, representing the company at C-level engagements and strategic account reviews.
  • Build and maintain executive relationships with the rest of the ConnectPay senior management team.
  • Identify strategic acquisition targets to augment the company's product portfolio.

Product Strategy and Industry Expert Leader

  • Stay abreast of industry trends, identifying opportunities for new products and enhancements.
  • Develop and implement a comprehensive product strategy that aligns with the company’s vision and market opportunities.
  • Define product requirements, roadmaps, and key performance metrics to guide development and measure success, establishing clear product management artifacts including user stories, acceptance criteria, and success metrics.
  • Drive product portfolio rationalization, making data‑driven decisions about product investment levels, sunsetting underperforming offerings and resource allocation to maximize portfolio ROI.
  • Product Execution & Delivery

  • Lead the entire product lifecycle, from ideation to market launch, ensuring alignment with business goals and customer needs while maintaining rigorous product management standards and documentation.
  • Collaborate across the organization to build innovative products that resonate with target markets, particularly small and mid-size business customers.
  • Drive customer feedback loops to ensure product features meet market demands and deliver superior user experiences.
  • Foster a culture of continuous improvement, leveraging data and analytics to refine product offerings and institutionalize evidence-based decision making.
  • Team Development & Culture

  • Build, expand, and mentor a high-performing product organization that thrives on innovation, collaboration, and customer focus.
  • Define clear roles, responsibilities, and growth opportunities for product and design team members, establishing product management competencies.
  • Develop high-performance processes that facilitate both the product management group and the rest of the organization in their ability to design, develop, and deploy critical products and processes for our customers.
  • Foster alignment and momentum across teams with a shared focus on delivering client and business outcomes.
  • Create a culture of innovation, experimentation, and calculated risk taking that encourages breakthrough thinking while maintaining operational discipline.
  • Success Metrics

  • Achievement of product revenue and profitability targets.
  • Product adoption, customer retention, and Net Dollar Retention (NDR).
  • Market share growth and competitive win rates.
  • On-time delivery of strategic roadmap commitments.
  • Quality of strategic insights and recommendations presented to executive team and Board of Directors.
  • Enhanced penetration level into customer base.
  • Qualifications

  • MBA and 15+ years in tech-enabled services; including 5+ years at the VP level or above.
  • Proven success leading B2B and B2B2C product strategy, management and design through high-growth scaling, with demonstrated experience serving small and mid-sized (SMB) markets.
  • Deep expertise in product management methodologies, agile development, and user experience best practices, with track record of establishing product management discipline across organizations.
  • Experience in private equity-backed, venture-backed, or high-growth startups-to-scale environments with demonstrated ability to operate under performance pressure.
  • Demonstrated ability to serve as strategic thought partner to fellow C-suite executives, contributing meaningfully to business strategy and vision alongside operational excellence.
  • Experience building and mentoring high-performing product teams, ideally in private equity-backed or startup-to-scale environments.
  • Must possess a strong sense of urgency with a bias for action and demonstrate a strength in conviction.
  • High emotional intelligence with a proven ability to navigate organizational complexity, manage conflict and build consensus with peers, the Board of Directors and investors.
  • CP Payroll believes in fair and equitable pay. A reasonable estimate of this role’s hiring base salary range is $200,000 – 220,000. The actual salary will depend on a variety of factors, including but not limited to a candidate’s education, training, experience, location, and internal equity. In addition to base salary, all CP Payroll team members receive equity and participate in either an annual bonus plan, based on company and individual performance, or a role-based sales incentive plan.

    This role is eligible for an annual bonus with a target of 25% of base salary, based on company and individual performance.

    At CP Payroll, we are proud to offer a comprehensive team member benefits package, including 401(k) with company contributions, group medical, dental, and vision coverage, life insurance, short and long-term disability insurance, and flexible spending accounts.

    CP Payroll is an equal opportunity employer. We are committed to a work environment free from discrimination and harassment. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected characteristic under applicable law.

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Chief Product Officer • Mansfield, MA, United States

    [internal_linking.related_jobs]
    Remote Online Product Support - No Experience

    Remote Online Product Support - No Experience

    GLOCPA • Attleboro, Massachusetts
    [filters.remote]
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vice President Product Engineering

    Vice President Product Engineering

    Bright Horizons Children's Centers • Newton, MA, United States
    [job_card.full_time]
    Bright Horizons is an organization that offers child-care, back-up child care, elder care, and help for education and careers. Around the globe, parents and organizations have selected Bright Horizo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Chief Operating Officer (Operations & Installations) #1508

    Chief Operating Officer (Operations & Installations) #1508

    Keller Executive Search • Cranston, RI, US
    [job_card.full_time]
    Coo Opportunity In Immersive Entertainment Industry.Our client is a fast-scaling immersive entertainment venture based in Rhode Island, pioneering high-tech physical gaming experiences through inte...[show_more]
    [last_updated.last_updated_1_hour] • [promoted] • [new]
    Chief Advancement Officer (opens in new window / tab)

    Chief Advancement Officer (opens in new window / tab)

    DEERFIELD ASSOCIATES EXECUTIVE SEARCH, INC • Wellesley, MA, United States
    [job_card.full_time]
    SSOCIATES has been retained by St.Mark’s School, located in Southborough, Massachusetts, to conduct a national search for a Chief Advancement Officer. Reporting to the Head of School and serving as ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    LPC (Virtual)

    LPC (Virtual)

    Headway • Pawtucket, RI, US
    [job_card.full_time]
    Licensed Professional Counselor (LPC).Wage : Between $120-$131 an hour.Licensed Professional Counselor — Are you ready to launch or expand your private practice?. Headway is here to help you start ac...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Chief Technology Officer - IT & Technology Function

    Chief Technology Officer - IT & Technology Function

    Dimensions HRD Consultants • Providence, RI, US
    [job_card.full_time]
    We are working on a CTO mandate for a large Business Group in Gurgaon.The CTO will be responsible for leading the entire IT & Technology function, establishing a robust roadmap, driving digital...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Product Management

    Director, Product Management

    Bright Horizons • Newton, MA, US
    [job_card.full_time]
    Director Of Product Management.This role drives delivery of the product roadmap to ensure provision of world-class products and services, with a focus on CRM capabilities powered by Microsoft Dynam...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SVP - Chief Product Roadmap & Innovation Officer

    SVP - Chief Product Roadmap & Innovation Officer

    sharkninja • Needham, Massachusetts, US
    [job_card.full_time]
    Apply below after reading through all the details and supporting information regarding this job opportunity.SharkNinja is a global product design and technology company, with a diversified portfoli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    SVP - Chief Product Roadmap & Innovation Officer

    SVP - Chief Product Roadmap & Innovation Officer

    Ninjakitchen • Needham, MA, United States
    [job_card.full_time]
    SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.Powere...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Chief Marketing Officer

    Chief Marketing Officer

    Ocean State Job Lot • North Kingstown, RI, United States
    [job_card.full_time]
    Executive Search / Corporate Talent Leader, Recruitment Strategist, Cross Functional Business Partner, Talent Branding Lead, HR System Implementation…. Seeking a Visionary CMO to Elevate Ocean State ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    VP, Product Management

    VP, Product Management

    NY Staffing • Providence, RI, US
    [job_card.full_time]
    Senior executive leader responsible for developing, strategizing, and planning multi-year technology product roadmap for both strategic and operational technology that will drive advancement of spe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chief Sales Officer

    Chief Sales Officer

    Hub International Insurance • Providence, Rhode Island, USA
    [job_card.full_time]
    About Specialty Program Group : .Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (5th Largest Global Broker). SPG acts in a holding company capacity acquiring be...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Product Management Director

    Product Management Director

    ServiceNow • Waltham, Massachusetts, USA
    [job_card.full_time]
    This is a remarkable opportunity to help lead ServiceNows aggressive transformation into an AI-native company.Were looking for a Senior Product Manager who thrives in the trenches with engineers an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Step Program Director

    Step Program Director

    InsideHigherEd • Providence, Rhode Island, United States
    [job_card.full_time] +2
    To view the full job posting and apply for this position, go to : .US / staff-careers-brown / job / 85-Waterman-Street / STEP-Program-Director_REQ204991-1. Our students, faculty and staff are driven by the id...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Pop Culture Video Expert - AI Trainer ($40-$40 per hour)

    Remote Pop Culture Video Expert - AI Trainer ($40-$40 per hour)

    Mercor • Pawtucket, Rhode Island, US
    [filters.remote]
    [job_card.full_time]
    Role Overview Mercor is partnering with a prominent AI lab to find a freelance digital culture expert to support a large-scale media annotation initiative. This project focuses on evaluating AI-gene...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chief Operating Officer

    Chief Operating Officer

    Dumpling Daughter • Weston, MA, United States
    [job_card.full_time]
    Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid.Strategic & Operational Leadership.Partner with the CEO to define and execute Dumpling Daughter’s 3-year growth plan and operational roadma...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Software Product Manager, Senior - Secret

    Software Product Manager, Senior - Secret

    DCS Corporation • Bedford, Massachusetts, US
    [job_card.full_time]
    DCS Corp has an exciting opportunity for a Software Product Manager providing support to PEO Digital.The candidate shall provide Software Product Manager support to assist the customer product line...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Chief Operating Officer

    Chief Operating Officer

    RM Staffing B.V. • Providence, RI, US
    [job_card.full_time]
    Reporting directly to the CEO, the COO ensures the company executes its strategy efficiently, drives operational scalability, and maintains a high-performance culture across all departments.Operati...[show_more]
    [last_updated.last_updated_30]