Client Relations Manager PA-CRM-Q1-R003

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Client Relations Manager

Locations : Kansas City MO Minnesota Colorado Boston MA Maryland Hybrid / Remote

Get To Know Us :

SS&C is leading the way. We continue to look for todays and tomorrows brightest talent those that embody a spirit to improve not only their lives but those around them. From college students to seasoned and experienced professionals we encourage you to apply. SS&C prides itself on hiring diverse honest dynamic individuals who value collaboration accountability and innovation to name a few.

Why You Will Love It Here!

Flexibility : Hybrid Work Model and Business Casual Dress Code including jeans

Your Future : 401k Matching Program Professional Development Reimbursement

Work / Life Balance : Flexible Personal / Vacation Time Off Sick Leave Paid Holidays

Your Wellbeing : Medical Dental Vision Employee Assistance Program Parental Leave

Wide Ranging Perspectives : Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees

Training : Hands-On Team-Customized including SS&C University

Extra Perks : Discounts on fitness clubs travel and more!

What You Will Get To Do :

Develops and maintains exceptional client relationships.

Provides and oversees support and service activities for a designated client or group of clients ensuring their operational needs and issues both tactical and strategic are managed to the highest level of satisfaction.

Individual will lead a team of other account managers and support individuals in delivering on client expectations.

Ensures quality service and operational performance within the parameters of program and delivery standards.

Develops understanding of client business and product installations to identify service needs plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs.

Acts as a primary point of client contact to coordinate resolution of service incidents and escalation of technical issues.

Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business.

Advanced professional leading medium to large projects or working on complex or high-profile issues that require a broad perspective conceptual thinking and in-depth analysis to identify solutions.

What You Will Bring :

Minimally requires a Masters degree and 4 years of related experience or Bachelors degree and 6 years of related experience or high school degree and 8 years of related experience.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.

Required Experience :

Manager

Key Skills

Business,Baan,Communication,Corporate Advisory,HSSE

Employment Type : Full-Time

Experience : years

Vacancy : 1