Store Manager

Job Description

Job Description

Job Purpose

As a Store Manager, you are responsible for overseeing and optimizing all aspects of store operations while leading and developing a strong team. Your role involves managing daily activities in accordance with M.C. LLC and Jiffy Lube policies and procedures. You will drive store success by delivering exceptional customer service, ensuring a well-maintained and organized facility, effectively managing inventory, overseeing accurate cash handling, and strategically utilizing labor to enhance overall performance.

Duties and Responsibilities

• Oversee, lead, and train a team.
• Represent Jiffy Lube in a positive and exceptional manner.
• Exceed customer service expectations on a daily basis.
• Enforce safety, attendance, personal behavior, and various additional company policies.
• Ensure compliance with OSHA and environmental regulations.
• Maintain awareness and knowledge of current sales and sales targets.
• Investigate and resolve customer complaints / warranties to company expectations.
• To ensure the completion of all required computer-based training and other on-the-job training at the facility.
• Manage the flow of customer traffic to optimize service times.
• Generate sales for the store and revenue for the company.
• Orders, receives and audits inventory to ensure optimum inventory control.
• Communicates effectively to address issues or concerns in a timely manner with employees, leadership team, and HR team.
• To attend monthly manager meetings and then conduct monthly store safety meetings informing the store employees on the important topics covered.
• Additional duties as assigned.

Qualifications / Requirements

Working Conditions

Physical Demands