U.S. Head of Corporate Communications

Kansas City, Missouri, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

We’re seeking an experienced, hands‑on communications leader to define and drive the U.S. communications strategy for a global, privately held organization. The U.S. Head of Corporate Communications will lead all aspects of internal and external communications — including executive visibility, public relations, and crisis response — while building and mentoring a high‑performing team.

This role requires a visionary leader who can cast the long‑term vision, establish best‑in‑class communications infrastructure, and also roll up their sleeves to execute. The right candidate will have a strong grasp of business strategy, an instinct for storytelling, and the ability to navigate a decentralized organization with confidence and collaboration.

Key Responsibilities

Strategic Leadership

• Develop and execute the U.S. communications strategy, aligned with global goals and business priorities.
• Define the voice of the U.S. business through consistent storytelling that reflects our purpose, culture, and impact.
• Partner closely with executive leadership to align communications, reputation management, and thought leadership initiatives.
• Build, grow, and lead a U.S. communications team — balancing immediate delivery with long‑term capability building.

Internal Communications

• Drive Associate engagement through clear, consistent, and inspiring communications.
• Oversee internal channels including the intranet, town halls, newsletters, and leadership messaging.
• Partner with shared services and business leadership to communicate company priorities, change initiatives, and cultural moments.

Executive Communications

• Serve as a trusted advisor to senior leaders on messaging, tone, and positioning.
• Lead development of executive speeches, thought leadership, media engagements, and internal visibility programs.
• Build executive visibility across internal and external platforms.
• Ensure consistent voice and storytelling across all leadership platforms.

Public Relations & External Communications

• Shape and execute a proactive earned‑media strategy to elevate the company’s reputation in the U.S. market.
• Manage external PR agency partners, ensuring alignment to strategic objectives and brand standards.
• Build strong relationships with national, trade, and local media outlets.
• Manage press releases, media opportunities, and issues response in coordination with global teams.

Crisis & Issues Management

• Lead crisis communications planning and response across the U.S., in partnership with legal, risk, and operations teams.
• Establish playbooks, protocols, and training for effective issue management.
• Provide clear, timely, and trusted guidance to leadership during high‑pressure moments.

Operational Excellence

• Manage communications planning, editorial calendar, and measurement systems to ensure consistent alignment across functions.
• Introduce data‑driven reporting on communication impact and engagement metrics.
• Partner with marketing, brand, and business development teams to maintain message alignment across audiences.

Qualifications

• 10+ years of progressive experience in corporate communications, including internal, external, and executive communications.
• Proven experience in team leadership — building and developing high‑performing communications teams.
• Strong writing, storytelling, and strategic thinking skills.
• Demonstrated success managing PR agencies and media relations.
• Experience in crisis communications and executive advisory support.
• Familiarity with decentralized or matrixed organizations.
• Insurance or financial services experience a strong plus.

Personal Attributes

• Visionary Leader: Sees the big picture and builds systems that scale.
• Hands‑On Executor: Comfortable leading strategy one moment and writing a CEO message the next.
• Collaborative Partner: Builds trust and alignment across business lines and regions.
• Crisis‑Ready Communicator: Calm, decisive, and clear under pressure.
• Data‑Driven Storyteller: Uses insights to inform messaging and demonstrate impact.
• Change Management: Transformation experience. Flexible and adaptable.

Why Join Us

• Lead communications in one of the company’s most important markets.
• Shape the next generation of our communications function during a period of exciting transformation.
• Work alongside a visionary global marketing and communications leadership team.
• Competitive compensation, benefits, and opportunities for professional growth.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long‑term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry‑leading health insurance, we offer additional options to support your overall health and wellbeing.

Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant’s resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.

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