Sustaining Engineer II (Linux and SQL Administrator)

Responsibilities

• The primary responsibilities of this position are in support of customer facing IT solutions for the North Carolina State Bureau of Investigation.​​​
• Maintain system functionality through preventive and remedial measures.
• Maintain and verify system and database backups including swappng of tapes.​
• Work as part of on-premise server support team to support 24x7 operation.​
• Compensated on-call rotation requirements.​
• This role may require travel within the state of NC and at times will require overnights to complete a task. There will likely also be minimal out-of state travel.​​
• You will be part of a compensated rotating on-call schedule that at times will be responsible for responding on nights and weekends. ​
• Support the day-to-day field service and repairs operation in order to maintain compliance to the customers’ contractual SLA requirements.​
• Responsible for overseeing the maintenance and repair of field equipment including computers, cameras, printers, UPS, signature pads, scanners and fingerprint capture devices, and ensuring that company assets are tracked and safeguarded. This will involve interfacing with the field team.​
• Act as liaison between the IDEMIA operations team and the customers’ operational personnel.​
• Provide and manage hardware (server) and software support and maintenance.​
• Responsible for contributing to weekly and monthly reporting as defined by the supervisor.​
• Control and manage consumable and spare parts inventory at levels defined by management.

Qualifications

Note to third-party recruiters : IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.