Assistant Business Office Manager

Eden Senior Care, founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota, Wisconsin, and Ohio. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families.

Position : Assistant Business Office Manager

Edenbrook Edina, a well-established and a trusted provider in the skilled nursing space, and a proud member of Eden Senior Care, is looking for an Assistant Business Office Manager to join our team. The ideal candidate would assist the Business Office Manager to complete the daily tasks as needed.

Business Office Functions :

Maintains basic knowledge of computer software and internet applications.

Maintain resident and business office files.

Assists in answering resident billing issues. Also maintains the ancillary charge worksheet weekly.

Ensures that move-in deposits and rents are deposited promptly.

Sends monthly delinquent notices and follows collection guidelines.

• Process resident lease renewal letters.

Ensures that accounts payable procedures are processed timely accurately.

Ensures that all proprietary, financial, and resident information is kept confidential.

Monitors and records petty cash disbursements and reconcile to replenish.

Respect and maintain confidentiality of the office, its records and restricted information.

Daily Business Office Tasks :

Run Action Summary in PCC to capture any admissions / discharges / and any other changes. Save Summary in Month End Folder under Bus office after highlighting / and signing off on.

Update running Rent Roll to reflect any changes.

New Admissions- work with Admission Director, to ensure the contract is signed and correct rate is entered; complete each AR tab in PCC.

New MCO Admission-ensure there is a copy of the authorization from Managed Medicaid; enter all authorization information in PCC. Upload a copy of the authorization in PCC with a beginning and end date noted in AR Bill set up.

Clear AR Dashboard.

Clear voicemails and return all phone calls. Document in PCC customer service calls and follow-up action to be taken.

Deposit any amount received over $500. Update your Cash Tracker, located in Business Office Folder on shared point, with the PCC Batch you are entering, and save copies of the deposit labeled per Eden policy.

Routine Business Office Tasks :

Review Aging report, track payments not received. Private payments not received by the 5th of the month require an initial collection call; document call and information gathered in PCC. Inform LNHA immediately of all late payments.

Meet weekly for review of unpaid balances and missing authorizations. Develop plan for collection of balances. Balances not paid within 30 days must be reported to the Regional Director of AL Operations and Director of Revenue.

Meet monthly to confirm the correct Level of Care charges and any changes to POA contact information. This can be completed utilizing the rent roll and resident profile information in PCC.

Review Managed Medicaid authorizations expiring in the next 30 days; collaborate to obtain a new authorization.

Ensure a verification sheet, signed by LNHA is maintained in the trust petty cash box. Ensure the cash reconciles with the amount indicated in PCC. In addition, keep trust balanced in PCC throughout the month.

Qualifications :

Prior experience in a Skilled Nursing Facility, particularly in roles such as Administrative Assistant, Business Office Assistant, or other comparable administrative positions.

Knowledgeable in Point-Click Care (PCC)

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