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Customer Service Agent
Customer Service AgentSIXT • Miami, Florida, USA
Customer Service Agent

Customer Service Agent

SIXT • Miami, Florida, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Ready to elevate your customer service game At SIXT youll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly youll be at the heart of creating top-notch rental experiences. Enjoy flexible hours endless growth opportunities and a starting hourly rate of $18

YOUR ROLE AT SIXT

  • You welcome all customers upon arrival and gather feedback to improve their future rental experience
  • You ensure customers take all personal belongings discreetly check vehicles for damage and direct any issues to the appropriate channels
  • You advise customers on rental charges and provide an accurate receipt ensuring a clear and customer-focused process
  • You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
  • You work in various weather conditions and are willing to take on additional tasks to support business needs

YOUR SKILLS MATTER

  • Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience
  • Licenses & Authorization You are at least 18 years old hold a valid drivers license with a clean driving record and are authorized to work in the United States without requiring sponsorship
  • Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications
  • Work Hours & Travel You can work 40 hours per week including day or evening shifts and are open to travel (5-10%) some of which may be by airplane
  • Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

    • WHAT WE OFFER

  • Comprehensive Benefits Package Enjoy healthcare coverage (medical dental vision) life insurance critical illness hospital indemnity and pet insurance along with a 401k plan to secure your future
  • Paid Time Off & Holidays Benefit from PTO sick leave and receive time and a half for working on public holidays
  • Bonus Plan Take advantage of a bonus plan based on performance
  • Employee Assistance Program Access support whenever needed through our Employee Assistance Program
  • Exclusive Employee Rentals Benefit from employee-only rental rates with family rental options and exclusive discounts for employees
  • Uniform & Perks Receive a uniform with weekly dry cleaning always ensuring a professional appearance

    • Additional Information :

    About us :

    We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Corporate,Lighting,Marketing & Advertising,Back Office

    Experience : years

    Vacancy : 1

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