Patient Service Representative
Looking to elevate your career? Join us!
Work Location : 4201 Medical Center Dr, Suite 100A McKinney, TX 75069
Work Hours : PRN / As Needed; Availability to help cover PTO during the week for various shifts (7a-5pm) and 2 Saturdays a month from 8-12
Anticipated Weekly Hours : Average 16 hours per week
Here is what you will need :
- High School diploma;
- Two years of healthcare registration or customer service experience preferred;
- Basic knowledge of cash handling;
- Basic knowledge of medical terminology, preferred;
- Ability to read, write, and comprehend simple instructions and short correspondence;
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
- Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time;
- Experience using Microsoft Office Suite : knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative :
Provide services and support for the following areas :Understands, promotes and demonstrates the Solis WayGreet patients in a professional and friendly manner;Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;Explain forms to patients and assist with form completion, via paper or tablet, as necessary;Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;Schedule and reschedule patients as necessary;Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;Participate in front office training to stay abreast of front office policy and proceduresWhy Solis Mammography?
A Great Place to Work for the third year in a row!