English Customer Service Representative, International Call Center,English Agent

Job Description :

Join with us over 20 positions are waiting for you.
Average income 20,000 - 25,000 Baht (Salary, Incentive, OT , etc.)

* Job Description:

Provide general information relating to Service Business such as Banking & Financial, Airline, Automobil/Transport, Government, Telecom/IT, Consumer Retail, Property.
To answer calls professionally respond to customer inquiries by searching required information using available resources
Handle and resolve customer complaints, provide customers with product and service information by the telephone or E-mail
Negotiation to solve customer’s problem
Obtain customer information to enter to CRM system

* Work Locations

Bangkok.
- Phra Khanong, Khlong Toei,
- Thon Buri, Thung Khru , Taling Chan, Bang Bamru
- Ratchayothin, Bang Sue, Chatuchak
- Don Mueang, Rangsit, Bang Khen, Laksi
- Ramkhamhaeng

Nonthaburi
- Chaengwattana (Head office)
- Tiwanon

Buriram
- Mueang District

Qualifications :

- Male or Female, Age not over 40 years old, Thai Nationality Only.
- At least high school until Bachelor’s degree graduated related to Service business or related fields.
- Experienced in Customer Service, Call Center or Customer Complaint would be advantage.
- Good service-minded, good personality, interpersonal and communication skill.
- Positive thinking, active, fast learning, enthusiastic and good relationship.
- Good command of written/ spoken English. (Government TOEIC 400 up, Air Line TOEIC 550 up, Consumer Retail TOEIC 550 up, ICT TOEIC 550 up.
- Computer literate in MS Office.
- Ability to work effectively under pressure.
- Be able to work on Saturday - Sunday for rotating.
- Must be able to work on shift schedule. (shift-work 8 hrs per day and 5 days per weeks)

Benefits :

- สวัสดิการตามกฎหมายแรงงาน
- ประกันสังคม / กองทุนเงินทดแทน
- กิจกรรมตามเทศกาล
- ค่ารักษาพยาบาล
- ลาต่างๆ เช่น ลากิจ ลาป่วย
- พักร้อน 6 วันต่อปี (ทำงานครบ 1 ปี)
- การฝึกอบรมให้ก่อนทำงานจริง
- มีที่จอดมอเตอร์ไซต์ฟรี