Management Analyst

The Position

Carlsbad -The Community:
This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of 115,000. It offers a great climate, beautiful beaches, lagoons and abundant natural open space. World class resorts, family attractions, well planned neighborhoods, a diverse business sector and a charming village atmosphere combine to create the ideal California experience.

DEI Statement:
The City of Carlsbad embraces diversity, equity and inclusion in the workplace and recognizes the vital relationship of a culturally diverse, engaged work environment and innovative excellence. A diverse, equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

The Branch:
The Public Works Branch is responsible for planning, providing and maintaining infrastructure that supports Carlsbad's excellent quality of life. The branch includes a variety of departments including Environmental Sustainability, Fleet & Facilities, Construction Management & Inspection, Transportation and Utilities. More than 195 full-time equivalent staff support the branch which also has an annual total budget of over $123 million, along with a total Capital Improvement Program (CIP) appropriation of over $110 million

The Department:
The Transportation Department cares for road infrastructure and projects, keeps people and traffic moving, maintains streets and storm drains, maintains street lighting and provides incident response for city and private property. It is responsible for enhancing mobility and safety citywide through ongoing transportation planning, streets and traffic engineering, drainage engineering, streets maintenance, street lighting, storm drain maintenance and signal operations activities. The department also provides maintenance and posting of street signs, street legends, striping, graffiti and trash removal, street sweeping and pothole and sidewalk repairs. Other services include the maintenance of decorative lighting and oversight of the Buena Vista Creek Channel Maintenance Assessment District and Lighting and Landscape District No. 2. The department also provides the staff liaison and support to the city’s Traffic and Mobility Commission. The Transportation Director serves a dual role as City Engineer.

The Job:
The Management Analyst is a seasoned and experienced professional, with knowledge of public works operations, administration, project management, contracts, finance and public engagement and outreach. This role provides technical guidance to staff at all levels of the organization and works cross-functionally to develop strong strategic partnerships. Reporting to the Transportation Director, the management analyst develops and applies solutions to complex opportunities or problems using advanced principles, theories and concepts. Successful individuals in this role routinely apply a high degree of innovation, teamwork, resourcefulness to their work.

The management analyst is a skilled, effective, and compelling communicator, with excellent presentation, demonstration, facilitation and writing skills. Being an extremely effective team player and informal/formal team leader is critical for this role, with the ability to work equally well with both maintenance and operations and professional technical staff. An understanding of the relationships between the city, state, regional transportation agencies, local transit and other community organizations in achieving the city’s transportation goals is valued in this role. Assignments are often self-initiated and completed work is reviewed for desired results from near-, mid- and long-term objectives.

Key Responsibilities

• Routinely works with diverse teams at all levels of the organization to clarify goals, objectives and performances measures, and facilitate the delivery of high-quality services in the most efficient and cost-effective manner.
• Prepares budget documents for the general fund, enterprise and special revenue accounts. Assists with researching and recommending funding options for capital improvement programs, and monitoring project budgets. Analyzes and reports on the use of various funding sources such as assessment districts and developer fees. Oversees accounts payable activities at the department level.
• Analyzes program performance and recommends process improvements.
• Conducts fiscal and operational analytical studies and prepare and submits data and reports evaluating current department operations and services.
• Leads or supports project teams using effective project management skills and techniques.
• Exercises sound judgment in determining strategy and approach to assignments and projects and is accustomed to “managing up”
• Applies organizational and technical expertise to coordinate City Council staff reports and memos, materials for the Traffic and Mobility Commission and citizen inquiry responses
• Applies technology and innovative methods to effectively visualize and present data, performance measures and metrics that impact business decisions and the public
• Coordinates with contract administration division staff to prepare public bidding documents, aid in analysis, negotiation and vendor selection, administer and monitor contracts
• Supports public engagement, outreach and communications activities by assisting with the preparation of public presentations, meetings and other materials for the public
• Researches and monitors local, state and federal legislative or regulatory actions impacting department operations, programs, and projects and recommend necessary actions or response
• Researches and monitors key regional issues related to transportation and provide analysis and reports to support Carlsbad’s role in regional efforts
• Provides support to management-level staff in the department on human resources related issues as appropriate
• Ensures records management is implemented throughout the department in accordance with the city’s records retention schedule and all applicable laws
• Researches, monitors, and prepares reports for local, state, and federal grants
• Other duties as necessary to support the city’s vision, mission and values

Qualifications

• Requires an advanced understanding of:How the department’s work supports the city's vision, mission and values, and City Council goalsCity's services, policies, procedures, and departmental roles and responsibilities in multiple areasFederal, state, and local laws, codes, and regulations
• Understanding of how to apply advanced principles of administration, budgeting, project management, and process improvement
• Familiarity with various funding mechanisms for department operations and capital improvement projects
• Knowledge of advanced methods and techniques of research, statistical analysis, and report presentation using current technology
• Familiarity with various systems, software, and databases related to Transportation functions, such as geographic information systems and work order management
• Demonstrated leadership, coaching, and mentoring skills that result in improved teamwork
• Knowledge of public contracting requirements and techniques
• Knowledge of public engagement and outreach principles and techniques
• Ability to clarify and simplify complex, technical information for various audiences and communicate effectively using visuals, presentations, and written materials
• Advanced level skills in contemporary word processing, spreadsheet, and database software

Experience & Education

• The equivalent of a Bachelor's degree from an accredited college or university with major work in public administration A master's degree in public administration or a related field is highly desirable
• 3 years of related experience in public administration, public works, transportation or a related field5-7 years of experience; highly desirable
• PMP Certificate; desirable