Technology Change Management Lead

Technology Change Management Lead

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

The UCF IT within Facilities and Business Operations is seeking to hire a Technology Change Management Lead. This role is responsible for establishing and executing the university's organizational change management capability for information technology initiatives and services. The Technology Change Management Lead oversees the people side of changefocusing on readiness, adoption, and benefits realizationthrough effective strategy development, stakeholder alignment, communication, training, support, and outcome measurement. This position partners closely with IT leadership, the Enterprise Service Desk, the Project Management Office, and key stakeholder groups across the university to ensure that OCM initiatives and practices are aligned with organizational goals and support successful technology adoption and transformation efforts.

Classification Title : Change Management Specialist IV

Responsibilities :

Stakeholder Strategy & Alignment

• Lead executive and cross-functional stakeholder sessions to shape change strategies, clarify roles, and secure sponsorship and commitment across major initiatives and portfolios.
• Serve as a strategic liaison between project teams, service owners, and the champions network to ensure alignment and advocacy for adoption outcomes.

Change Management Planning & Readiness

Measurement & Benefits Realization

Standards, Playbook & Coaching

Advocacy with IT Service Management (ITSM)

Leadership & Oversight

Minimum Qualifications :

Bachelor's degree and 5+ years of relevant experience; or High School Diploma (or equivalent) and 9+ years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications :

Additional Application Materials Required :

Please include a link to a portfolio showcasing previous deliverables with your rsum.

Special Instructions to the Applicants :

Position requires a valid driver's license. This position may involve driving to various locations on and off campus to conduct University business.

The anticipated salary range for this position is $75,809 to $90,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid driver's license. The position may involve driving to various locations on and off campus to conduct University business. -If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title : Change Management Specialist IV