Senior Sales Operations Specialist

Senior Sales Operations Specialist

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

To support our continued growth, we're looking for a Senior Sales Operations Specialist to join our Revenue Operations organization. The Sales Operations Specialist will be a core part of the Sales Operations team, working closely with our B2B sales teams to maximize seller productivity and growth through operational excellence and efficiency. You will partner cross-functionally with Sales, Marketing, Customer Success, Data Science, GTM Systems, and other teams on key initiatives that enhance business performance, operational efficiency, and data integrity.

A typical day involves working on various Sales Operations requests and projects related to account and lead management, rules of engagement, sales process enhancements, territories, and the sales GTM tech stack.

Your Impact

As a Senior Sales Operations Specialist, you will own your day-to-day independently and be part of a growing Revenue Operations team. There is much room for growth and future process enhancements that directly impact the sellers we support. Our goal is to maximize sales productivity and increase operational efficiency and rigor. The right candidate will be able to strike a balance between strategic initiatives and day-to-day field support, while also adapting to a fast-paced, dynamic environment.

In your first 30 days, you will :

• Onboard and meet the team
• Shadow team members to gain an understanding of day-to-day questions and requests that sales operations supports
• Study and internalize the Superhuman Business sales process. Learn seller processes by independently testing scenarios in related systems
• Establish relationships with team members and cross-functional partners
• Learn Superhuman's GTM Operations motion and understand how we handle territories, rules of engagement, and day-to-day processes for sellers
• Create a 30-day retrospective report outlining key learnings and areas for potential improvement

By 3 months, you will :

By 6 months, you will :

By 12 months, you will :

We're Looking for Someone Who

Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more :

United States :

Zone 1 : $137,000 - $188,000 / year (USD)

Zone 2 : $123,000 - $170,000 / year (USD)

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Support for You, Professionally and Personally

We Encourage You to Apply

At Grammarly, we value our differences, and we encourage all to apply. Grammarly is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.