COMMERCIAL HVAC SERVICE DEPARTMENT MANAGER

COMMERCIAL HVAC SERVICE DEPARTMENT MANAGER - CLEARWATER, FL

Delta Construction Partners is a national executive search firm for the nation's premier electrical and mechanical industry professionals. Delta has been retained by a confidential client to conduct a search for the position of HVAC Service Department Manager in Clearwater, Florida.

HVAC Service Department Manager Compensation & Benefits
Total compensation for the HVAC Service Department Manager in Tampa, FL is between $85,000 and $115,000, and may be more than this range for candidates with exceptional experience and successful history of performance.

• Annual bonus opportunity
• Vehicle allowance
• PTO, paid holiday
• 401K
• Medical, dental, vision and prescription drug insurance
• Company owned and operated company

HVAC Service Department Manager Duties & Responsibilities

• Manage and oversee the Building Service team including service technicians, dispatchers, and support staff
• Responsible for all aspects of Service Department process and procedures to ensure customer satisfaction, growth, sustainability, compliance and accurate data entry process
• Oversee dispatch procedures to ensure crew and customer success
• Responsible for collections, billing of services, and ensuring Service Department invoices match work order amounts
• Responsible for the interviewing and hiring of Service Department personnel
• Develop and manage department budgets, monitor profitability metrics, and implement strategies to improve margins
• Build and maintain strong relationships with key commercial clients and handle escalated customer concerns
• Conduct regular team meetings, performance evaluations, and implement training programs
• Monitor key performance indicators (KPIs) and drive continuous improvement initiatives
• Ensure compliance with all safety regulations, building codes, and company policies
• Review complex technical issues and provide guidance on commercial HVAC solutions
• Oversee preventive maintenance programs and service agreement fulfillment
• Identify opportunities for service contract growth and collaborate with sales on new business development

HVAC Service Department Manager Qualifications

• 10+ years of HVAC commercial service management experience
• Must have a strong commercial HVAC background with comprehensive knowledge of chillers, boilers, VRF systems, controls, and building automation systems
• Demonstrated ability to oversee and manage a team of service and installation technicians
• Strong customer relations and business development skills
• EPA Universal Certification required
• Valid driver's license with clean driving record
• Proven track record of meeting or exceeding department goals and KPIs
• Proficiency with service management software and Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Must be authorized to work in the U.S.