Client Performance Manager

A company is looking for a Client Performance Manager.

Key Responsibilities

Ensure adherence to client service instructions and monitor client reserves

Conduct client-specific operational audits and monitor compliance

Resolve client issues by collaborating with Quality and Operations staff

Required Qualifications

Bachelor's degree from an accredited college or university preferred

Eight years of related experience, including five years in claims management and two years in auditing

One year of continuous service with the company is preferred

Thorough knowledge of claims management practices and procedures

PC literate, including proficiency in Microsoft Office products