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QA Analyst
QA AnalystComcast Corporation • Philadelphia, Pennsylvania, United States
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QA Analyst

QA Analyst

Comcast Corporation • Philadelphia, Pennsylvania, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for validating site content and functionality in various testing and production environments. Analyzes user experience, copy, search engine optimization, site performance requirements and specifications to develop a strong understanding of the project and testing objectives. Collaborates with other team members, including designers, copywriters, editors, developers and other quality assurance engineers to identify, reproduce, and document defects, bugs, or other problems by using the project's issue tracking tools and processes. Utilizes clearly defined standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of company products. Works with moderate guidance in own area of knowledge in addition to learning new and evolving business concepts quickly.

Job Description

Core Responsibilities

  • Formulates and executes tests to validate content on various site applications.
  • Collaborates with design, copywriting, editing and development teams to identify product and technical requirements that will be the basis for conducting testing.
  • Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
  • Assists in identifying viable test strategies in order to support testing product functionality.
  • Works with other quality assurance engineers or software engineers to identify, reproduce and document bugs or defects.
  • Supports trials of new infrastructure designs / services.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to :

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
  • Disclaimer :

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  • Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Skills :

    Customer Experience (CX); Quality Assurance (QA); Collaboration

    Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

    Education

    Bachelor's Degree

    While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

    Relevant Work Experience

    2-5 Years

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