Job Description
Job Description
Program Summary :
RHD Montgomery County Homeless Services and Genny’s Place offers a safe place to stay and assistance for individuals experiencing homelessness, helping them transition towards independent living. The program is a partnership between Your Way Home, Montgomery County’s Office of Behavioral Health, and Resources for Human Development. The program specifically caters to single adults without housing. Clients have access to dedicated caseworkers who help them find permanent housing and apply for necessary benefits. Additionally, we provide practical support such as laundry facilities, transportation, meals, clothing, and essential life skills training.
Position Purpose
The Clinical Director provides overall clinical supervision, management, and support to staff in treatment planning and the direct services provided to program participants. The Clinical Director ensures that the
program supports the individual goals of participants, and that the recovery process is encouraged. The Clinical
Director will display a commitment to RHD values and demonstrate these principals as job duties are performed.
Major Responsibilities
Leadership, Staff Management and Organizational Strategy
- Provides clinical supervision to staff individually or in groups, ensuring quality of care and service delivery
- Evaluates the quality, effectiveness, and consumer satisfaction of those services
- Coordinates and in some cases provide professional development training throughout the year.
- Work closely with members of the administrative team regarding program development, policy and procedures, staffing patting patterns, daily routines.
Operational
Organizes and facilitates clinical team meetings for each resident. Ensures that the program supports goals for each resident.Leads therapy or psycho-educational groups as neededAssesses and evaluates referrals for admissions to the program. Attends meetings when individuals are hospitalized.Assesses and evaluates referrals for admissions to the program. Attends meetings when individuals are hospitalized.Provides crisis intervention as needed.Quality Assurance
Ensure that services meet the resident’s needs. These may include vocational, educational, medical, dental, legal, behavioral health, financial, housing and / or recreation services. Emphasis will be on those services that enhance independent livingCoordinate and oversee support structure for program participant including facilitating family evolvement.Participates in program development, continuous quality improvement activities, and the evaluation of staffResponsible for program compliance regarding documentation, mandatory reporting laws, incident reporting and related compliance issuesReviews resident’s charts on a regular basis to ensure that charts are current and complete according to regulations and quality of care standards.Performs other duties as required by Director.Job Qualifications and Competencies
Job Qualifications
Ability to work independently as well as a member of a team required.Excellent writing and communication skills are necessary.Driver’s license required.Education and Experience :
Master’s Degree in Social Work or related field requiredFive years’ experience managing clinical operationsJob Competencies
Effective Communication : Ability to clearly and respectfully communicate with individuals in service, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.Ethical Practice : Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of individuals in service are prioritized.Leadership and Accountability : Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the program. Holds self and team members accountable for meeting expectations and standards.Collaboration : Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to individuals in service.Cultural Humility : Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of individuals in service, staff, and families, fostering an inclusive and supportive environment.Problem Solving and Conflict Resolution : Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.Adherence to Policies and Procedures : Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient clinic environment.Well-organized and detail orientatedExcellent Customer service skills (both internal and external)Strong interpersonal and communication skillsLeadership and management skillsBehavioral issue management and crisis intervention skillsCompliance with regulatory standardsProficiency in direct supervision,Life saving measures (CPR) and first aid certificationsBudget managementMedical terminology knowledgeDemonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.Valid non-provisional drivers’ license and personal vehicle with state minimum liability insurance coverage.Subject to employment screenings, including FBI clearance, if applicablPhysical Demands and Working Conditions
Network Functions
Equipment / Machines :
Physical Demands
Maintain and abides by OSHA requirements and guidelinesObserves all Fire and Safety Policies and ProceduresObserves all Fiscal / Office / HR Personnel Policies and ProceduresVEHICLE REQUIREMENTSCurrent driver’s license, driver registration and a functional vehicleEQUIPMENT OPERATIONSTelephone : Cellular - Multi-line, Calculator, Copier, Fax, ComputerIndividual must be able to meet physical requirements of the job :Sitting at a meeting table or desk –Lifting – 10lbs or more Reaching – Lifting – Bending – Standing – Stooping – Twisting -Observes all HIPAA Policies and Procedures and maintains confidentialityAttends all required and scheduled trainings and meetingsAlways maintain a professional demeanor and exercise good judgement in all areas of employment dutiesCOMPUTER SOFTWARE APPLICATIONSHas knowledge of each programClimbing steps - Driving a vehicle
Environment(s) is modern, well-lit office facilities in multiple locationsMultiple levels of stairs with access by elevator
ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGEBloodborne Pathogens, Right To Know, HIPAA, Security Acts, Fire & SafetyAbout Company :
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.