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Customer Service Representative (Lehi)
Customer Service Representative (Lehi)Russell Tobin • Lehi, UT, United States
Customer Service Representative (Lehi)

Customer Service Representative (Lehi)

Russell Tobin • Lehi, UT, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Service Professional

Pay : $19 / hour

Location - Lehi, UT (Hybrid)

What Youll Do :

  • Gain foundational knowledge of health insurance, benefits, and network plans to support Tier 1 member inquiries.
  • Communicate with members via phone and email to resolve a variety of questions related to healthcare navigation and payment.
  • Contribute to a positive and collaborative team culture aligned with company values.
  • Report directly to a Team Lead in a role that plays a key part in member experience.

What You Bring :

  • A strong desire to help others and a resilient mindset that fosters empathy in every interaction.
  • Excellent written and verbal communication skills to manage complex member inquiries.
  • Ability to thrive in a fast-paced, high-volume environment while delivering personalized service.
  • Quick adaptability to new software and processes; tech-savvy and detail-oriented.
  • Composure and compassion when handling multiple tasks simultaneously.

    • Preferred Qualifications :

  • 1+ years of experience in a fast-paced work setting.
  • 1+ years in a customer-facing role.
    • [job_alerts.create_a_job]

    Customer Service Representative • Lehi, UT, United States

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