Aquatics Attendant

Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since its inception in 1957 Invited has operated with the central purpose of building relationships and enriching the lives of our members guests and more than 17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style pools state-of-the-art racquet facilities fitness centers and much more. Come be a part of this incredible and inclusive team at Invited !

Job Summary

The Outside Food & Beverage Attendant is responsible for delivering exceptional service to members and guests in outdoor areas such as the pool snack bars and halfway houses. This role focuses on applying the 3-steps of servicewarm welcomes magic moments and fond farewells while ensuring a seamless and enjoyable experience in these outdoor settings. As a key team member the Outside F&B Attendant supports the overall operations and maintains high standards of service and cleanliness.

Reporting Structure

Reports to the F&B Director or Restaurant Manager

Day to Day

Adhere to high service standards as outlined in the F&B Service training program ensuring exceptional service in outdoor settings.

Provide attentive and timely food and beverage service accurately executing orders and addressing requests.

Ensure thorough knowledge of the menu including daily features and specials.

Effectively manage service in outdoor environments including the pool area snack bars and halfway houses ensuring all equipment is operational and service areas are well-organized.

Greet members / guests warmly making them feel welcome and valued.

Use member names whenever possible to personalize interactions.

Handle any member / guest complaints promptly and effectively using service recovery techniques to resolve issues and maintain satisfaction.

Work closely with fellow employees to deliver a seamless experience assisting with tasks and supporting team members as needed.

Complete daily assignments and side work ensuring that all outdoor service areas including storage spaces are clean organized and well-stocked.

Address any major cleanliness or maintenance issues promptly.

Follow all club standards for cleanliness safety and organization.

Additional Duties

Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.

Follow all company club and department policies procedures and instructions.

Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.

Follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.

Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

Address and resolve challenges using available resources working with regional and corporate teams to support club operations.

Attend daily briefings and actively engage in required activities to stay informed and contribute to the teams success.

Wear a clean neat uniform that meets club standards.

About You

Preferred

High school diploma or equivalent.

Previous experience in Food and Beverage service.

Current Food Handler and Alcohol Server Certifications as required by state and city regulations.

Completion of Inviteds F&B Service Training program.

Excellent communication skills with the ability to speak clearly and effectively.

Ability to follow instructions and communicate well with team members.

Physical Requirements

Must be able to stand walk and perform physical activities for extended periods.

Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases.

Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding / unfolding as required.

Able to lift carry push and pull up to 100 lbs. occasionally.

Effective communication skills including talking and hearing with sufficient visual acuity.

Primary Tools / Equipment

Trays

POS System

Bottle Opener

Wine Tool

Work Schedule

Attendance requirements for this position as outlined on the weekly schedule.

Additional hours are required to meet deadlines of the position including weekends and / or holidays.

What We Offer

We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked. While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes :

• Medical dental and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Want to learn more Visit for full details.

Have more questions Check out our Invited Jobs website for more details about ClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Key Skills

Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning

Employment Type : Full-Time

Experience : years

Vacancy : 1