Technology Operations Coordinator

Job Title :

Technology Operations Coordinator - Hands-On IT Generalist (On-Site Preferred) - Greater Fairfield County, CT

Salary :

$95,000 - $110,000 per year

Why take this Technology Operations Coordinator role?

Join a respected, mission-driven organization making a real impact in the community

Take full ownership of IT operations in a dynamic environment with diverse technology needs

Opportunity to modernize systems, implement best practices, and directly influence operational efficiency and safety

Work alongside leadership that values excellence, fairness, and collaboration

Enjoy autonomy while leveraging support from an external MSP for onboarding and mentorship

What will you do?

Serve as the primary IT resource for the organization-manage hardware, software, networking, and security

Maintain and troubleshoot CCTV systems critical for safety and compliance

Implement and manage a ticketing / support system to streamline IT requests

Administer Microsoft O365 and PC-based infrastructure (no Macs)

Collaborate with leadership to align IT strategy with organizational goals

Respond to occasional after-hours issues to ensure continuity

What the company needs :

Proven experience as an IT Coordinator, Systems Administrator, or similar hands-on role

Strong technical skills across networking, systems administration, and hardware / software troubleshooting

Expertise in CCTV / security systems

Ability to work independently and prioritize tasks effectively

Excellent communication and relationship-building skills

Mission-driven mindset and cultural alignment with a nonprofit environment

Bonus Points :

Experience in nonprofit or community-focused organizations

Familiarity with ticketing systems and IT process improvement

Ability to mentor and build strong vendor relationships

Ready to make an impact?

If you're a mission-driven IT professional looking for a role where your expertise directly supports community programs and safety, we want to hear from you! Apply today and help us build a stronger, more connected organization.

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