JOB DESCRIPTION
Retrieve information and / or documents from various government offices, manual record books, websites and proprietary company software. Items retrieved are distributed for internal data entry purposes as well as filling internal / external customer information requests.
GENERAL DUTIES & RESPONSIBILITIES
- Research and retrieve information within the public records index in order to fulfill internal and external requests
- Daily travel to / from office and county locations
- Logs, tracks and analyzes work following existing guidelines / instructions
- Keep manager apprised of any quality or trending service issues
- Communicate effectively with vendors and customers and establish positive working relationships
- Must have own reliable transportation and driving record must be in good standing and eligible for mileage reimbursement for travel to / from office to Government Center.
- Performs other related duties as assigned
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Strong analytical, research and quality control skillsStrong written and oral communication skillsMinimum of 1-3 years in an office environmentKnowledge of public records a plusMust be computer savvy with proficiency with MS Office Suite, particularly Word, Excel and Outlook and screen capture software such as SnagItAbility to work collaborativelyAbility to manage multiple tasks and prioritize to meet deadlinesSkillfully self-manage projects and work independentlyDiplomatically interact with county government office heads / staff to clarify records or informationProfessional behavior and representation of our company at all timesMust be able to lift up to 30 lbs.EDUCATION
High school diploma or equivalent